"In November I ordered 3 very beautiful paintings, all very large and on canvas and framed. My wife and I loved the 2 that we received, they are very well made, the frame and the hardware to hang them is also very easy to use. Now my challenge is with the responsiveness of their customer service. Its now almost hlf-way through the month of December and we have still not received our 3 rd large painting. I had submitted a request for assistance last week and tried calling their number but it goes right to voicemail after 4 rings. I cant get to speak to anyone. Help!"
"The canvas print of the classic “The 5th Element” poster turned out absolutely perfect and arrived exactly when I was told. From the overall clarity to the sharp black edges and tight wrap, a fine quality product! One of my prized pieces in my theatre room! Thank You!"
"I have purchased 4 pieces and they are stunning. I got the framed canvas prints and they are just gorgeous "
"Shipping was fast, arrived before promised and my canvas is more beautiful than I expected! Picture on a computer screen doesn’t do it enough justice. I contacted customer service because the corner of my frame was damaged. I sent them a picture and they took care of me very quickly! I would definitely order from them again! "
"I loved my smaller set of wrapped movie poster canvases and jumped at two larger ones for the back of the home theater. One of the two didn't live up to the expectations set by the rest of my canvases, but GBC made it right and got me a replacement. I am very happy with their customer service and integrity and my movie room has never looked better!"
"I finally made over the bedroom. Dream come true: lavender. Light 3 walls, dark accent wall. I wanted more floral wall art and Great Big Canvas made it possible so easily. I chose 3 Timothy Easton: field of lavender and 2 fields of iris. So lovely. Framing excellent. The packaging was awesome- no chance of them being damaged. Thanks so much!"
"This is the second time I’ve ordered from this company, they have a great selection, fast delivery and their pictures are beautiful!"
"I bought this print of some Aspen trees for a dear friend. It was as beautiful in person as it is on the website. It was on sale, so within reach of my budget. It was shipped and arrived quickly and in good shape. I could not have been happier with tis ex[pereince from start to finish."
"I bought two large canvas prints from GBC and am very satisfied. Both arrived in excellent condition and in a timely manner about a week or less to CA. The quality of the photos is very good. The website does an adequate job to represent how they look in person. Two slight negatives with my experience. They did not provide any tracking information for my larger 72 x 24 print, which was delivered by a private car but did so for the smaller print that was shipped via UPS. I also wish they featured a head on view of the print rather than one at an angle. "
"This was my first time ordering from Great Big Canvas and it was very smooth. The product arrived quickly and exactly as described. The item was well packaged to prevent damage and the canvas I ordered was vibrant and in perfect condition. Thank you!"
"I just moved from LA to the DC area, and went with GBC to outfit this place as well. Of course I had to go with local themes (George Washington, some Shenandoah pieces etc) and all were as expected, that being perfectly done. I've shopped at local frame and art stores, nothing comes close to the selection (that's not overwhelming) and quality (which is perfect). The go-to for all my framed pieces. "
"This is the second time I ordered artwork and it was delivered with damaged frame. This most recent order arrived with three noticeable defects. "
"The only hard part is choosing your image. After that the process is seamless. My canvas arrived quickly and in perfect condition. Excellent quality and looks great in my bathroom tying all the colors together."
"I purchased PODS I earlier in the year. I recently purchased POD II. The two canvases are extremely different color saturations, the one dull, the other bright. They are to be the same as in the pictures of them on the website and the artists originals. Also, the frames color differ. And weight of the two pieces are even different.
I paid $146 for fast shipping to ensure I would receive it at my vacation home in CA before heading back to Canada for 2 months. I need HELP extending the return for replacement until Feb. 2025. HELP! So far no help has been offered. So disappointing. "
"Excellent service. Kept me apprised of progress. Final product is delightful. Hanging it was so easy because all the elements were in place and explanations clear and succinct. We’ll definitely purchase again from GBC."