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Product & services pricing
4.22/5
Chance of future purchase:
4.30/5
Shipping & packaging:
4.47/5
Customer service:
3.98/5
Return/Replacement policy:
4.24/5

Verified
5/5

2018-09-16

The best customer service!

"Very professional and super fast shipping. I love their service and will use them a lot more."


Verified
5/5

2018-09-16

Good company to deal with

" everything went smoothly Good"


Verified
5/5

2018-09-15

Excellent service

"Easy to order the card which was delivered within a couple of days excellent service"

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Pricing of products and services

Verified
5/5

2018-09-15

religios greeting card

"Very pleased with the card"

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Verified
5/5

2018-09-15

Feedback on greeting card universe order

"Very pleased. Will shop there again. "


Verified
5/5

2018-09-15

Lots of choices

"It was a unique ecard... lots of choices to chose from"

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Verified
5/5

2018-09-15

POLICE OFFICER GRADUATION CARD.

"GREAT CARD. LOVE IT & PACKAGING WAS GREAT. YOU DID NOT HAVE TO WORRY ABOUT THE CARD GETTING BENT. THANK YOU FOR THE GREAT SERVICE."


Verified
5/5

2018-09-14

I got a card for a very brave woman ,i know and she loved it

"Iam a carer and one of the women i see must be the bravest person i have ever met. She loved the card so much she is framing it . so thank you"


Verified
5/5

2018-09-14

"Quick delivery and excellent product quality"


Verified
5/5

2018-09-14

wedding

"The cards I ordered were prefect! Couldn't have asked for anything better!"

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Verified
3/5

2018-09-14

Good cards but I haven't received them yet.

"3 weeks and no cards yet. "

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Rep reply posted 2018-09-14
A rep from Greeting Card Universe, gcu-support, has responded:

“I am very sorry to hear that you have yet to receive your order. I checked the tracking and it looks like your order was out for delivery on the 5th and no update after that. I have reordered your cards at no additional charge and having them mailed with priority. You should receive these no later than Wednesday. Please contact our customer support directly, if you do not. We are happy to be of assistance.

Kindest regards,

KC
Customer Support
support@gcuniverse.com”


Verified
5/5

2018-09-14

doctor card

"lovely christmas card for a wonderful doctor.delivery very fast very pleased with it thank you"

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Verified
5/5

2018-09-14

Great fast service once again

"Lots of selection and always fast delivery "


Verified
5/5

2018-09-14

90th Birtday Invitation

"I ordered a greeting card inviting our children to their Father's 90th birthday celebration and inserted a personal text.
It couldn't have turned out nicer and our children all commented on how nice it was! Thank you!
"


Verified
2/5

2018-09-14

Card Arrived Late

"The delivery of the card was late. It took 10 days to arrive, yet it was suggested to take 3 to 5 days."


Rep reply posted 2018-09-14
A rep from Greeting Card Universe, gcu-support, has responded:

“I'm very sorry to hear this and quite surprised actually! I do agree that the delivery of your order should not have taken that long. We appreciate your bringing this to our attention and will be reviewing with our USPS rep. If you would like to create an account, I would be more than happy to offer you two free card credits for a future order. Please let me know if I may be of further assistance to you.

Kindest regards,

KC
Customer Support
877-347-6784”