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Product & services pricing
4.23/5
Chance of future purchase:
4.36/5
Shipping & packaging:
4.52/5
Customer service:
4.10/5
Return/Replacement policy:
4.39/5

Verified
5/5

2015-09-27

"Very efficiently handled!"


Verified
5/5

2015-09-27

"Great website, they had a good choice of 90th grandma cards which I could not find anywhere else. They have every card imaginable and the delivery was efficient. I will be using this site regularly from now on."


Verified
4/5

2015-09-26

"Seemed to take a long time to get here. Previous orders have been here very quickly."


Verified
4/5

2015-09-26

"I found the cards to be very attractive with a nice message. Its very convenience to buy on line instead of going to the store all the time as I have a very large family."


Verified
5/5

2015-09-26

"Excellent service. It was good to be able to personalise my card. "


Verified
2/5

2015-09-25

"My daughter's birthday card arrived 4 days after the requested delivery date."


Rep reply posted 2015-09-25
A rep from Greeting Card Universe, gcu-support, has responded:

“I apologize for any confusion. We are unable to schedule delivery dates, only the mail dates. Please feel free to contact our customer support with any questions as we are more than happy to be of assistance.”


Verified
5/5

2015-09-25

"The cards I ordered arrived quickly and they are very nice. The cards are priced below cards in a store. I will shop here instead of retail outlets for all my cards in the future and highly recommend Greeting Card Universe."


Verified
5/5

2015-09-25

"I was very satisfied. Special card arrived right on time! Thank you."


Verified
2/5

2015-09-25

"Sorry to say I was very disappointed.I sent for my Daughters 50th Birthday card on Sept.10th and paid extra to have it shipped Quickly but it did not arrive until Sept. 19th. I worried that it would not come at all. I called several times and the person on the phone said that they would call me after checking into the situation but never did call back..Not a very caring group."


Rep reply posted 2015-09-25
A rep from Greeting Card Universe, gcu-support, has responded:

“I'm very sorry to hear this. I do see that the delivery of your order did take longer than it should have and I sincerely apologize. I have issued a full refund. I apologize for any inconvenience. Please let us know if we may be of any other assistance to you.”


Verified
5/5

2015-09-24

"It was my first time ordering from Greeting Card Universe and I knew I was taking a chance on the quality and professionalism that I wanted. When the cards arrived I was very satisfied. I especially appreciated being able to personalize the cards. I used them for our 50th class reunion and they were a big hit. "


Verified
5/5

2015-09-24

"This is a unique service and because it's so personalized, it makes a huge impact for those on the receiving end. I will be back for more!
"


Verified
5/5

2015-09-24

"Veterans Day Cards - very well done, and at a great price!"


Verified
5/5

2015-09-24

"Enjoyed the cards I received"


Verified
4/5

2015-09-24

"Loved the verse inside and out. I ordered matte finish but got glossy finish instead. It arrived quickly. "


Rep reply posted 2015-09-25
A rep from Greeting Card Universe, gcu-support, has responded:

“I'm sorry to hear you received a glossy card when you wanted matte. I do show glossy was ordered however, we are more than happy to be of assistance. Did you contact our customer support? Please let us know if you may be of any further assistance to you regarding this matter.”


Verified
3/5

2015-09-24

"I ordered on the 4th of Sept and did not get the cards until the 10th. They were supposed to be free shipping but I paid 1.99 for faster shipping.
Some of the cards were a little late for their intended purpose.

I really like the specificity of the cards.
"


Rep reply posted 2015-09-24
A rep from Greeting Card Universe, gcu-support, has responded:

“We are sorry for your order taking longer than expected. We applied three free card credits to your account for any inconvenience. Please feel free to contact us in the future of we may be of any assistance to you.”