"I ordered a Christmas card 12 days before Christmas, paying extra for priority shipping. But the card arrived after--not before--Christmas. I should have been told that it was unlikely that they could get the card to me before the holiday. Even so, they did apologize and reimbursed my payment in full."
"I am uncomfortable about going into stores with Covid still around. This services provides lovely cards and fast service. I recommend. "
"I was happy to get a 50 year birthday card for my son."
"Greeting Card Universe has the the most beautiful selection of Christmas Cards as well as any other type card you may want. So easy to shop on line for any card I want to send."
"Quick delivery. Nice product. Lots of choices. "
"I wanted to find Christmas cards for friends who had lost a loved one this year. I was able to create the message inside to express what I wanted to say. This was a great option and the cards were perfect. Reasonably priced too!"
"Christmas cards ordered have not arrived as of 12/28. Rather be late, don’t you think? They were suppose to arrive a week before Christmas. "
“We’re sorry for your late delivery. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages. The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce. All 3 major carriers stopped promising delivery dates this holiday season. If you wouldn't mind sending us an email at support@greetingcarduniverse.com with your order details we'd be more than happy to further assist. Thank you so much for your patience and understanding.”
"I placed my order Dec. 11 but haven’t received it yet."
“We’re sorry for your late delivery. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages. The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce. All 3 major carriers stopped promising delivery dates this holiday season. If you wouldn't mind sending us an email at support@greetingcarduniverse.com with your order details we'd be more than happy to further assist. Thank you so much for your patience and understanding.
”
"My order of cards were still not delivered. Very disappointing experience. Some cards I ordered were time sensitive and I still don't have them. "
“Thanks for giving us an update. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages. The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce. All 3 major carriers stopped promising delivery dates this holiday season. If you wouldn't mind sending us an email at support@greetingcarduniverse.com with your order details we'd be more than happy to further assist. Thank you so much for your patience and understanding.
”
"Arrived well on time, and very well packed
Very pleased."
"I am very unhappy and disappointed with your company because I still have not received the Christmas card I ordered for my daughter and son-in-law. I ordered it on December 12 and it was supposedly shipped on December 14 but I was told it's sitting in a warehouse somewhere. I will NEVER order from Greeting Card Universe again. Christmas is over now, so I no longer need the card and will be requesting a refund.
Barbara Cuozzo"
“We’re sorry for your late delivery. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages. The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce. All 3 major carriers stopped promising delivery dates this holiday season. If you wouldn't mind sending us an email at support@greetingcarduniverse.com with your order details we'd be more than happy to further assist. Thank you so much for your patience and understanding.”
"The Christmas cards were perfect. They communicated with me when the cards were delayed. Highly recommended!!"
"This is a great website. Being able to change the wording inside the card, with a nice mailing lable."
"Never received the card I ordered
It was a 1st Christmas card for our Great Nephew
So dissatisfied "
“We’re sorry for your late delivery. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages. The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce. All 3 major carriers stopped promising delivery dates this holiday season. If you wouldn't mind sending us an email at support@greetingcarduniverse.com with your order details we'd be more than happy to further assist. Thank you so much for your patience and understanding.”
"Ordered one card on 12/12/20. It is now 12/26/20. Have not received the card although tracking says it was shipped out on 12/14/20 with no further tracking information. Website said I would receive in 3-5 days. I needed this card by 12/21 for my daughter's 30th birthday and was disappointed that I did not have a card to give to her. I know there are delays due to covid and holiday mail, but I think two weeks for one card is a bit long."
“We’re sorry for your late delivery. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages. The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce. All 3 major carriers stopped promising delivery dates this holiday season. If you wouldn't mind sending us an email at support@greetingcarduniverse.com with your order details we'd be more than happy to further assist. Thank you so much for your patience and understanding.”
A rep from Greeting Card Universe, gcu-support, has responded:
“Thank you for your feedback. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages. The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce. All 3 major carriers stopped promising delivery dates this holiday season. Thank you so much for your understanding.”