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Product & services pricing
4.13/5
Chance of future purchase:
4.28/5
Shipping & packaging:
4.39/5
Customer service:
3.92/5
Return/Replacement policy:
4.21/5

Verified
5/5

2021-01-02

Great way to customize any card!

"I was looking on the web for custom greeting cards that could be mailed to the recipient when I came upon Greeting Card Universe. I loved being able to customize all aspects of the card as well as inserting a photo. Also loved that the card was mailed for me. My son really liked getting his personalized birthday card. I highly recommend!"

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Verified
1/5

2021-01-02

Never received my order

"Still waiting for Christmas and Birthday cards that will be useless now. Tracking number for the order shows the package is still pending acceptance since December 14. Appears I won’t be receiving it.



"


Rep reply posted 2021-01-05
A rep from Greeting Card Universe, gcu-support, has responded:

“We’re sorry for your late delivery. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages.   The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce.   All 3 major carriers stopped promising delivery dates this holiday season.   If you wouldn't mind sending us an email at support@greetingcarduniverse.com with your order details we'd be more than happy to further assist. Thank you so much for your patience and understanding.”


Verified
5/5

2021-01-01

Great Greeting Card Experience

"They have a wonderful selection of top quality cards, with speedy delivery!

Price is very reasonable, too!
"

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Verified
5/5

2020-12-31

Very satisfied

"Loved the card & that it was packaged well & in perfect condition"

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Verified
5/5

2020-12-30

Christmas cards

"Great cards and arrived quickly.
"

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Verified
5/5

2020-12-30

I'll be a repeat customer!

"Great prices and inventory and very user friendly!"

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Verified
5/5

2020-12-29

card delivery

"Outstanding selection and rapid delivery"

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Verified
1/5

2020-12-29

"I ordered my cards Dec. 13 and on the 29th of Dec. I’m still waiting. Maybe I will get them for next Christmas. If any of us are still around."


Verified
1/5

2020-12-29

Still haven't received it

"Still haven't received it. Couldn't get anywhere on live chat"

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Rep reply posted 2020-12-31
A rep from Greeting Card Universe, gcu-support, has responded:

“So sorry for your late delivery. We've seen delivery issues with hundreds of our shoppers. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages. The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce. All 3 major carriers stopped promising delivery dates this holiday season. Feel free to reach out to us at support@greetingcarduniverse.com after new years to see how we can resend your cards or refund your order. Thank you for understanding.”


Verified
5/5

2020-12-29

wonderful cards

"I love these cards. I can't get to the store so this is great. I can get sister in law cards , grandson cards any kind of card I want. Love it Thank you so much. Oh and they come in good time also."

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Verified
3/5

2020-12-29

DELIVERY FAILED, BUT REIMBURSEMENT WAS FORTHCOMING

"I ordered a Christmas card 12 days before Christmas, paying extra for priority shipping. But the card arrived after--not before--Christmas. I should have been told that it was unlikely that they could get the card to me before the holiday. Even so, they did apologize and reimbursed my payment in full."

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Rep reply posted 2021-01-05
A rep from Greeting Card Universe, gcu-support, has responded:

“Thank you for your feedback. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages.   The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce.   All 3 major carriers stopped promising delivery dates this holiday season. Thank you so much for your understanding.”


Verified
5/5

2020-12-29

Convenient and fast

"I am uncomfortable about going into stores with Covid still around. This services provides lovely cards and fast service. I recommend. "


Verified
5/5

2020-12-29

I'll order again

"I was happy to get a 50 year birthday card for my son."

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Verified
5/5

2020-12-28

Beautiful Christmas Cards

"Greeting Card Universe has the the most beautiful selection of Christmas Cards as well as any other type card you may want. So easy to shop on line for any card I want to send."

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Verified
5/5

2020-12-28

Nice cards!

"Quick delivery. Nice product. Lots of choices. "

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