ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.19/5
Chance of future purchase:
4.29/5
Shipping & packaging:
4.39/5
Customer service:
3.95/5
Return/Replacement policy:
4.18/5

Verified
5/5

2020-12-25

very satisfied!

"Cards were such good quality and the low prices were unbelievable. Will certainly be buying my cards again from Greeting Card Universe"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-12-24

As was featured.

"Perfect for the loss of a loved one at christmas time."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-12-24

Great Selection

"Great selection and service - fast delivery"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-12-24

Great service and beautiful card.

"I couldn’t get out to get my husband a Christmas card so I found the perfect one at this website. It arrived so quickly. Very happy with the service!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-12-24

Can't buy these in a store

"Buy cards here for all occasions as they are always either beautiful, cleverly written and affordable."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-12-24

Super

"third time buyer will surely buy again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2020-12-23

Never received order

"I ordered 2 cards that were never received."

Detailed Review Benchmark + -
Overall product shipping and delivery process

Rep reply posted 2021-01-06
A rep from Greeting Card Universe, gcu-support, has responded:

“We’re sorry for your late delivery. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages.   The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce.   All 3 major carriers stopped promising delivery dates this holiday season.   If you wouldn't mind sending us an email at support@greetingcarduniverse.com with your order details we'd be more than happy to further assist. Thank you so much for your patience and understanding.


Verified
5/5

2020-12-23

super cards

"The only place to buy cards."


Verified
5/5

2020-12-23

Outstanding

"Quality merchandise, timely delivery, and excellent customer service. The web site is easy to use and quite good, actually. Well done. Would not hesitate to recommend this merchant to anyone."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2020-12-23

Prompt delivery

"Good selection of cards, delivery prompt"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2020-12-23

Mail issues?

"Have not received order yet. Rep was very friendly and personable at sale, suspect USPS shipping trainwreck this holiday season to blame, though cannot verify."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2021-01-06
A rep from Greeting Card Universe, gcu-support, has responded:

“We’re sorry for your late delivery. As you may have seen in the news, USPS has been completely overwhelmed and is running up to 3 weeks late on certain packages.   The pandemic has caused unprecedented volumes this holiday season, in addition to cutting down on available workforce.   All 3 major carriers stopped promising delivery dates this holiday season.   If you wouldn't mind sending us an email at support@greetingcarduniverse.com with your order details we'd be more than happy to further assist. Thank you so much for your patience and understanding.


Verified
5/5

2020-12-23

personalised birthday card

"keen pricing good quality fast delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-12-23

Found card fast

"Wanted anniversary card for a couple, and found a nice one in a minute. Easy to select and personalize and mail. Sent quickly, communications complete."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-12-23

More than expected!

"Cards were great quality. Fast delivery. If I had known they could personalize so quickly I would have ordered all with personal greeting. Will do so from now on!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-12-22

Great selection. Great price. Received earlier than expected.

"Great selection. Great price. Received earlier than expected. I will definitely used them in the future"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process