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Product & services pricing
4.66/5
Chance of future purchase:
4.69/5
Shipping & packaging:
4.71/5
Customer service:
4.91/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
5/5

2022-05-10

Brinkman parts

"Fair price and quick delivery"


Verified
5/5

2022-05-10

Delivered!

"Replacement parts came on time and were exactly what was needed!"

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Verified
5/5

2022-05-09

Exactly what we ordered

"Customer service was excellent, parts we’re exactly what we ordered, price was better then other places we searched and fast delivery."

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Verified
5/5

2022-05-08

Fast and exactly as ordered!

"Title says it all. Why is there a link to SMARTY? They offer cash back but want credit card info."

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Verified
5/5

2022-05-05

Excellent Service

"The website was easy to navigate, they had the parts I needed at a good price and the parts were delivered as promised! "

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Verified
5/5

2022-05-05

Perfect

"All I needed was the model number of my grill and the website made it very easy to find and order the parts I needed. Got here fast and accurately. "

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Verified
5/5

2022-05-04

Huntington Grill part

"The part I ordered came amazingly fast "

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Verified
5/5

2022-05-04

hard to find parts were available great service

"hard to find parts were available great service"

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Verified
5/5

2022-05-03

What could go wrong ? Right ?

"I just completed restoring a Char-Broil GG-2400 BBQ left to us by the previous home owners. I couldn't even find a picture of it on the internet. So imagine my surprise when I found parts at GrillPartsSearch.com, something even Char-Broil web site didn't list. I needed to replace a Briquette Grate and Stainless Steel Large Dual Burner (EDLB). When you place an order you really never expect for anything to go wrong, Right ? The EDLB was out of stock, back-ordered, UGH!, Not something you want to hear with the warmer months ahead. I was given an option to purchase a deluxe model for a additional cost or wait a little over two weeks for the original part to arrive. I chose to wait it out, since the paint still need to cure on the stand and body. After the waiting period, ( the first of April ) I was contacted and informed that the part I order (EDLB) would no long be available for a very long period of time. The ladies graciously said they would send out the Deluxe model at no additional cost. That, ladies and gentlemen, is gold star customer service 101. The rest of this story is "our" little secret. I have had an excellent experience with this merchant and would recommend them to my family, friends, and neighbors. A great big Thank-You from Robert and Connie
"

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Verified
5/5

2022-05-02

everything went well

"Everything went well. Parts look correct, but I won't be able to try them until summer when I go on vacation."

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Verified
5/5

2022-05-02

Hard to find grill parts

"Was looking for parts for an older Kenmore grill. Sears Parts Direct no longer stocked but I found them at GrillPartsSearch. In stock and delivered in 2 days. Very happy."

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Verified
5/5

2022-05-01

Excellent service

"My experience with nexgrill part's was excellent.
I called them to place my order and I was so surprised
when they picked up the phone on the second ring.
That just don't happen anymore.
"

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Verified
5/5

2022-05-01

As ordered

"The items I ordered were a great replacement and arrived faster than expected. "

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Verified
5/5

2022-04-30

Awesome company.

"Part was a perfect fit. All problems solved."

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Verified
5/5

2022-04-25

Good experience.

"Everything arrived in a timely manner."