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Product & services pricing
4.63/5
Chance of future purchase:
4.67/5
Shipping & packaging:
4.69/5
Customer service:
4.91/5
Return/Replacement policy:
5.00/5
Featured Review


Verified
4/5

2021-04-21

Previous customer

"Good source for general grill parts. Customer service was very good with my part search."

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Verified
5/5

2021-04-20

Thank You Grilpartssearch.com

"Excellent service! Christy was very friendly and knowledgeable! Quality parts at a very fair price! Came quickly and well packaged! I would highly recommend this company and will definitely use them again!"

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Verified
5/5

2021-04-10

Replacement Drip Pan

"Took a little longer to get than expected because of the postal service, but the drip pan I received was thicker and stronger than the original and it fit my grill perfectly."

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Verified
5/5

2021-04-10

Honest reliable company!!!

"Had charbroil stainless steel grill,2003 series.grill parts had all parts,needed. Grill will go another many years.will come back!!!"

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Verified
5/5

2021-04-06

Fantastic Service

"Kim was amazing. Helped me get the right order. "

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Verified
5/5

2021-03-29

It was awsome

"It was great will keep them useing them for my grill and tell all my friends"

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Verified
5/5

2021-03-10

Great Service and prices

"Talk with customer serviced and explained what I needed and they were able to get me the correct parts no problem. Received the parts within a few days."

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Verified
5/5

2021-03-09

Grill parts

"Excellent service always thank you "

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Verified
5/5

2021-02-27

Great quality and fit

"!st time customer of GrillPartsSearch.com
I needed a drip pan for a 3 year old BBQ that I bought at Home Depot. I used this BBQ so much that the bottom drip pan literally burned and rusted out. Other than that, My BBQ is in great shape. I found GrillPartsSearch.com on a Google Search and was able to easily locate a replacement drip pan for my BBQ. During the checkout process, GrillPartsSearch.com asked for the make and model of my BBQ. I was confident that GrillPartsSearch.com was making sure that they shipped me the correct part on the first try. The drip pan arrived undamaged via UPS and I slid the pan into my BBQ. It fit perfectly! I am very happy with my 1st time experience with GrillPartsSearch.com
Respectfully, Dale H
"

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Verified
2/5

2021-02-25

Recent parts order #410917

"Two of the ceramic tiles were broken, one beyond use. The Dual Venturi unit is too short to replace the original SS one.
I'm going to modify the original SS unit to fit the "Cast Iron" bow tie unit I received on this order.
Your online catalog does not note the parts difference.
"

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Rep reply posted 2021-04-14
A rep from GrillPartsSearch.com, GrillPartsSearch.com, has responded:

“Mr. Hobbs,

We were unaware of the problems with your order. Though we make every attempt to list the correct parts for your grill, there are some circumstances where our information is imperfect. Please give us a call at 678-272-2451 and we can see if we have a better-fitting venturi. Or, if you have already modified your grill to work with that part, at least we can send you replacements for the broken ceramics. Thank you very much for your business - GPS”


Verified
4/5

2021-02-21

14" dual burner

"Awaiting track and/or confirmation number to to be sent to my email. Ordered burner 02/18/21; 4 days from 02/21/21, good sale. Have checked email with no info. Payment transaction c/w 02/19/21. Assistant said it will take 4 days. I'll wait till 02/22 or 23/2021."

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Verified
5/5

2021-02-20

Excellent Service for a Discontinued part FROM a closed manufacturer

"Excellent Parts FIT correct PLUS 10% discount Grill good for another season !!"

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Verified
5/5

2021-02-11

Grill grates

"Was very happy with the replacement for my grill parts"

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Verified
5/5

2021-02-11

Drip pan

"The item arrived on time and fit perfectly "

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Verified
5/5

2021-02-10

As promised

"Good quality. Very helpful on phone."

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