"I ordered a spark igniter for my grill, gave them the Kenmore model number, part, etc. that they asked for. I ordered the part that was funtionally closest to my old one and would fire 5 burners. What I received was not physicallyt the same as the old part that failed, but it did fit in the grill and it works better than the old one ever did, so I guess that serves the purpose. One thing that did not go well was the battery compartment screw-on cap. I think they expected me to re-use the nice chromed cap that came with the grill, but mine would not screw on to the igniter they sent to me. There was a plain black plastic cap that came with the new one, and that is what I will use. Yeah, the igniter works well, but it would be perfect if I could use the chrome battery compartment cap from my old igniter. The other problem was that the igniter did not come with a jumper cable to connect the igniter to a ground on the grill. I was able to fashion a jumper myself using a wire and some 12 volt automobile connectors. I noticed later that Lowe's had this same igniter for sale in their grilling dept, and they Did include the jumper cable. But for a little trouble, this igniter works and fit in my Kenmore (probably actually a NextGrill as manufacturer). "

"Very satisfied with the prompt service I received. Thank you."

"Ordered a part for my grill, fast shipping and I can now grill again! Thank you and when I need parts in the future I will definitely order from you again!"

"Grill part same as original, arrived punctuality and fair price. Would order from them again."

"Excellent service and delivert"

"Kimberley was very helpful in identifying the right burners for my grill. Could not be happier with the response and timely delivery "

"We have ordered several times from your company and are glad that we can continue to order parts for a stainless steel grill that is 16 years old. Your web site is easy to use and we received our order in a very reasonable amount of time. Thank you!"

"I asked a question via email and they responded quickly. Once I ordered it was received quickly and they have stayed in touch to make sure I was satisfied. "

"Easily found what we needed and product was very good! Fit our grill and should be long lasting. Great service."

"I ordered heaat shields for my grill. I got exactly what I needed in a timely manner."

"parts arrived quickly and as ordered. "

"The regulator and control valve was ordered and arrived in a timely manner, worked like a charm and was made in USA!"

"My grill is 15+ years old and on its last leg. Parts for it are hard to come by, and so I found grill parts helpful in both OEM parts, and when necesary universal. My only complant is that instruction provided was lacking, but if you have a few active brain cells, and can measure your originals; you can replace your rusted crusted junk here, and keep on burning."

"Received just what I ordered fast."

"We were in need of a “Drip Pan / Grease Tray Replacement” because the original had rusted and crumbled away. Surprisingly, this could not be found at any of the big box stores,even though the grill came originally from one of them. Grillpartssearch not only revealed that they had one, it was of much better quality. Within days of ordering, our even better drip pan replacement arrived and had us grilling again."