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Product & services pricing
4.63/5
Chance of future purchase:
4.67/5
Shipping & packaging:
4.69/5
Customer service:
4.91/5
Return/Replacement policy:
5.00/5
Featured Review


Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-12

Nice tray.

"Durable quality tray for grill, would recommend."

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Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-12

Hard to find part

"Couldn't find a site to help me figure out the part I needed and sell me one. They also packaged it well. Thank you!"

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Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-11

Heat shield replacement

"Old heat shields rusted out. New ones installed. Wish they were 1/4" longer. Should still work ok."


Verified
4/5

2020-10-10

Dead End Part !

"My experience was great with the person taking my order goes. When l went to pick it up it is not the right item. She tried her best to find the right one but it is not to b found. My HOLLAND GRILL is 8 years old and it does not show a drip pan that goes with my Maverick Holland grill. I have to return the one l picked up. Gail Eidson
"

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Verified
5/5

2020-10-09

table top gas valve

"The price was right. Plus this was a hard to find item."

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Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-07

Flame diverter

"I will use this Company again. No problems, they even got here earlier than when expected. Works just fine. "

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Rep reply posted 2020-10-11
A rep from GrillPartsSearch.com, GrillPartsSearch.com, has responded:

“Thanks so much for your review!”


Verified GrillPartsSearch.com Shopper
Verified
1/5

2020-10-07

I measured it and matched it exactly what you had in the site and it doesn’t fit. One inch too long and now have to have it cut and wielded

"Horrible Cost more to fit bc it was too long should send me the 25 dollars to fix it. Bs"


Rep reply posted 2020-10-11
A rep from GrillPartsSearch.com, GrillPartsSearch.com, has responded:

“Hi, to allow us to help you, please send us any of your information, your order number, your name or even what you ordered. Thank you.”


Verified
5/5

2020-10-05

Excellent

"You had what I was looking for at the right price thank you."

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Verified
5/5

2020-10-05

Customer service person

"Customer service person was most helpful. She took the time to walk me through the process of getting the correct parts. They arrived very quickly and I was able to install without any problem. Very happy with the products but most happy with the service. 10 STARS "

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Verified
5/5

2020-10-06

The perfect fix!

"We bought my parents a grill for their home. It is kept nicely under a cover and basically looks new. However, the drip pan rusted right out of the bottom. We thought that we were going to have to replace the whole grill. We found this awesome video on how to get an easy fix. We ordered a new pan from grillpartssearch.com and it slid right in the back. Not a screw to remove or anything! What a lifesaver! Would highly recommend them! "

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Verified
3/5

2020-10-06

Some disappointment.

"I am so happy to continue to be able to get Broilmanster grill parts online. My disappointed with this order is that the ignitor system I ordered did not have the Piezo Spark Ignitor. All the rest of the ignitor system came. I tried to call the vendor and left messages but no response. I mentioned that you can go into any Hardware Store and buy Universal Ignitor Kits for half the price I paid for this and they all have the Spark Ignitor. (Which I had to do have much delay in trying to reach this Vendor) Would really like to have some response back as to why there was no ignitor in the package. Still want one if it was overlooked. Thank You!"


Rep reply posted 2020-10-07
A rep from GrillPartsSearch.com, GrillPartsSearch.com, has responded:

“Hello, thanks for taking the time to review out company! We do have Piezo ignition components for Broilmaster grills. Please give our customer service a call back with your original order number and grill model number and we'll get it sorted out! (678) 272-2451”


Verified
5/5

2020-10-06

Great Service

"My order was rather simple, a spatula. Regardless, order was processed expeditiously and effectively. Notifications on status of order was much appreciated. Product arrived and was in perfect condition and appreciated. Should I have a need for gas grill parts in the future, I know where to go.
Thank You
Frank
"


Verified
5/5

2020-10-06

Good as new!!!

"We have a 10 year old grill that is hard to find parts for. "Someone" loves it so much and refuses to get rid of it. Well no need. Found the parts we needed and it works perfect again. Great prices and great quality parts. Thank you so much."

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Verified
4/5

2020-10-06

Great Quality!

"I had to measure my grill to make sure I got the right size as they have many options for my brand. I got my drip pan right on time and was better quality than I expected. Keep up the good work!"

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Verified
5/5

2020-10-06

Perfect fit

"Ordered new flame retarders for our club grill. Arrived promptly and were a perfect fit. Will be back for more parts!"

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