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Product & services pricing
4.63/5
Chance of future purchase:
4.67/5
Shipping & packaging:
4.69/5
Customer service:
4.91/5
Return/Replacement policy:
5.00/5
Featured Review


Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-20

Grill burners

"Excellent . Timely. Easy installation. "

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Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-19

I confess, I was confused about the right part.

"After several tries measuring the size of my Dyna Glo Drip Pan/Grease tray I proceeded to order the wrong one. Well, thanks to Grill Parts Search wonderful
staff a very friendly lady called me to make me aware that the tray that I chose
was the wrong part for my grill. I returned the call and after she explained in detail
the size of the tray I had ordered she realized that I had made a mistake, did she
make me feel like a fool? No, she instead recommended the correct part and apologized for not having my order shipped out until I was absolutely sure I was
right. Needless to say, I surrendered, place my manly pride on the shelf and asked
her for her recommendation. Three days later I received the part and to my surprise the replacement part is "better" than the original. Wow, thank you for great workmanship, quality and above all a great service representative.
"


Rep reply posted 2020-10-21
A rep from GrillPartsSearch.com, GrillPartsSearch.com, has responded:

“Thanks for taking the time to review us! We will be sure to pass your kind words along to our team of grill experts.”


Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-19

Happy

"Found the parts I needed at a very good price. Delivery was very prompt. Being in central Florida, we use our grill all year."

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Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-19

Grill parts at great prices

"I shopped several places and GrillPartsSearch.com had the best price and made it easy to find the parts that I needed. I would definitely go back to them when I need more parts."

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Rep reply posted 2020-10-21
A rep from GrillPartsSearch.com, GrillPartsSearch.com, has responded:

“Thanks for taking the time to leave a review!”


Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-19

Quality Products

"They are prompt on responding to questions and the products are fully as described and are quality products."

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Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-19

Worked as expected

""Worked" means it slided in as I hoped without any difficulties. The most important part, however, is to see how long it would take to rust to the point of replacement. The original tray had to be replaced in 2 years, if I have time and memory of this link, I will come with update in 24 months!

The product was shipped within 4 days, and there was no reason to call any support, etc.
"

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Rep reply posted 2020-10-21
A rep from GrillPartsSearch.com, GrillPartsSearch.com, has responded:

“Thanks for taking the time to review our company. We would love to know how these hold up. Our design has thicker metal than the original tray that came with the grill. We are confident you will be satisfied!”


Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-18

Easy to search for the needed parts!

"Once I found the web site, it was easy to navigate to find the parts that I needed for my Craftsman grill. Thanks for making my search so easy!"


Verified
5/5

2020-10-15

Exceeded expectations

"After the agent spent considerable time identifying exactly the right part that I needed, I received the information followed by a reminder to buy it. It was only a few dollars and I felt that I should buy something more to compensate for her work and courtesy, So I added a part that I did not really need, but could use. I ordered both parts, and they arrived quickly and now my grill is in great shape! Great customer service. "

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Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-14

Great Choice

"I was able to easily find the parts I needed. Received them quickly and they fit as expected. Highly recommended!"

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Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-13

Deflector panel

"Part description was sufficient to insure that we ordered/received the correct part. Price seemed a bit high but within reason."

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Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-13

Great customer service

"GrillParts has great service! I had ordered the wrong pan for my grill and they called me to let me know this and then adjusted my order so I received the correct part. "

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Rep reply posted 2020-10-18
A rep from GrillPartsSearch.com, GrillPartsSearch.com, has responded:

“Thanks for the review. So glad we were able to get that sorted out for you!”


Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-13

total satisfaction in every way

"Grillparts had the exact part i needed for a very reasonable price. Shipping was prompt as well. I would buy again from Grillparts."

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Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-13

Great Job

"From order to delivery everything was went timely and smoothly. The part I recieved was better quality than the original part. Very satisfied!"

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Verified GrillPartsSearch.com Shopper
Verified
5/5

2020-10-12

Grid order

"Great job, "

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Verified
5/5

2020-10-12

Grill starter

"It was so easy to find and order the part I needed on the website. "

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Rep reply posted 2020-10-18
A rep from GrillPartsSearch.com, GrillPartsSearch.com, has responded:

“Wonderful to hear! Thanks for your review.”