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HDHUT

67 reviews
3.16 / 5


Please note: It appears that this site may no longer be active or is now pointing to a domain unrelated to the original business. As a result, we have temporarily suspended organic review collection for this seller.. Click Learn More if you have any questions.

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Product & services pricing
0.00/5
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0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2010-08-22

"Called before I placed my order to verify that it was in stock. They were very helpful and told me they have it in stock so I gave them my business."

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Verified
5/5

2010-08-20

"Verry happy with this merchant, there was no hidden charges and I got everything as ordered. I would recommend them if you want a good ordering experience."

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5/5

2010-08-19

"Just placed an order for a tv and got a free flat wallmount"

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Verified
5/5

2010-08-16

"TV arrived fast and in good shape, without paying for shipping. I have no problem using them again."

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Verified
5/5

2010-08-16

"Everything went just as planned with HDHUT I placed my order for a tv with express shipping and got it just as ordered. I will use HDHUT again."

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5/5

2010-08-13

"Easy to use order entry on this website, cant wait to get my new samsung tv."

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Verified
5/5

2010-08-12

"Placed my order for a samsung tv on monday and needed it in the same week, so I placed my order over the phone and asked them what they can do for me. They actually got it to me by friday without charging me extra for shipping. That is what I call customer service and that is what it will take for me to keep coming back as a customer."

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Verified
5/5

2010-08-09

"I was extremely pleased with the help I got from dave he made my ordering process fun and easy. Thank you dave."

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LMU
Verified
2/5

2010-08-09

"HD Hut has been a suspicious and unreliable organization since we started out transaction. We purchased a Sharp Aquos LC65E77U (which was originally advertised for $2,378.99 and included a free BluRay player if you purchased an extended Warranty) and by the time I obtained a Company PO the price had been suspiciously "jacked up" to $2,499.99 and the BluRay would not be included even if we did get the extended warranty.

No big deal. We went ahead and got the unit with warranty and a wall mount but the wall mount shipped was the wrong model. We called numerous times to try to resolve the wall mount issue and we were told that "Mark", the returns guy, would help us but he was not available. He would be in later and contact us.

A week into it we still have no resolution in sight and have never spoken to "Mark". We have had to contact our Credit Vendor just to force some sort of resolution.

Based on the experience we have had I would not recommend doing business with HD Hut, and if you do I would seriously think twice about throwing your money away on an extended warranty. I doubt the company will be there in 5 years to honor it anyways.

UPDATE: After posting here I got am immediate phone call from Peter who was upset about getting a bad review from me on this site. I explained why I went to the effort to post here and why I believed that he was behaving unprofessionally (keep in mind I was getting no return calls from him until I posted here).

A discussion ensued and he agreed to credit back my card the $200 for the improper mount. He also asked for me to rescind my negative feedback here. I explained that I would make mention of his willingness to work with me but I would not give him a stellar rating because, in my mind, one should not have to go to the effort I did to get good customer service. This should be a given.

In light of the situation I would be willing to promote HD Hut from 1 star to 2 stars. Not a huge improvement, but an improvement nonetheless.
"

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5/5

2010-08-08

"SO far so good placing my order was fast and simple."

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Verified
5/5

2010-08-03

"I cant beilieve it, I just got my tv. I ordered it with the free shipping method last week on tuesday and got it on monday. Without paying for any shipping thats really fast. Thank you for the great service. I will use them again thats for sure."

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5/5

2010-08-02

"Ordering is fast and easy. I got the TV I wanted free shipping. And if you dont think it could get better then that, it does. With the purchase of an extended warranty, which is good to have, they are giving away A free blu-ray player. Now thats just what I call a good deal. I am so happy I found them."

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5/5

2010-07-23

"Wanted to buy A samsung un55b8000 led tv. The price was high at my local retail store's and didnt think it was the right time for me to purchase it, until I went online and found out I could save alot of money rather then buying it from a local retail store. So I was browsing the internet and found a good price from HDHUT and not only did they have a good price I didnt have to pay any tax. Thank you HDHUT."

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5/5

2010-07-22

"I purchased a samsung LED TV. The staff is well informed and pleasant to work with. You get an actual person to help you find the right tv at a great price. Buying a tv these days can be very hard when you are shopping for quality and want a great price as well. This company helped me feel right about my purchase and provided A positive ending to my hunt for A great tv. "

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Verified
5/5

2010-07-18

"Placing my order with HDHUT was fast. The web site is easy to navigate and use. They have a good selection of new LEDs and LCDs to choose from . Im sure I picked the right one at a reasonable price thanks to HDHUT."

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