"Manager "Mike" was very helpful and courteous"

"A great store to shop at, the prices are nice and the sales are even better . When shopping on line pick up is a breeze . making it cool all all around "

"allways very helpfull grate service and prices bingo every time have five big screens in my house three LG one with internet and two Samsung both with internet I have wireless keyboards on the three with internet it turns them in to quick fast and easy
big screen computers grate picture and quality never go back to the old way as long as I'm at the house got it all at h,h Gregg could not be more satisfied bill Louisville ky"

"my experience with hh Gregg was wonderful. I ordered on line went to the store to pisk up the item. the associate was very courteous, efficient and very helpful with questions that I had and was knowledgeable . "

"H.H. GREGG delivered the product for store pickup as promised. Staff was courteous, friendly and customer oriented.. Emailing was extremely deceiving. It provided an 11% discount to use promotion code and it provided a 10% discount for supplying your email address. No where did it indicate that both could not be used. When I arrived at the store the associate indicated that I could only use one of them. Since the email did not indicate anything about application of discounts, I believe that I am entitled to both as well as the additional 5% discount if I had used an H.H. GREGG credit card. Please clarify your email or correct your associated. I still believe I am entitled to both discounts based on the email."

"Did not get very good customer service. Was ignored in store"

"The delivery guys were awesome. Efficient, knowledgeable and friendly. "

"Wonderful, the item got here earlier than expected. Was very easy to set up."

"Store had what I was looking for. Have always had good experience at HHgregg."

"I had a great experience!! Placed my order online with in-store pickup. I had already purchased a 50 inch Samsung Smart TV at another store just before Christmas because the 55 inch Samsung was not available until January 7th. I received an email from H.H. Gregg with the Samsung 55 inch Smart TV I originally wanted and it was on sale and available on 12/31/15. Later that day I received an email from them with a code for an additional 11% off. I placed the order on 12/25/15 and it actually came in and I picked it up on 12/28/15. Needless to say...I returned the 50 inch for a refund and wound up getting the 55 inch for $34 cheaper out the door!!! Best price with fast delivery on a great product!!! Thanks H.H. Gregg!!!!"

"I'm a first time customer of HH Gregg but it won't be the last. The 40 inch Samsung Smart HDTV for $267 was mind boggling and the store pickup was refreshingly superior to Walmart on line purchases, still struggling to be on par with any State DMV. "

"Bought my new Samsung Smart TV online and next day I picked it up at the store. Everything went perfectly. They were always available, even when I had questions during setup."

"Never delivered the dishwasher when I called to check on it their answer was it was their fault . their internet system was at fault and I am out of luck my problem to get dishwasher HHG did not care No idea what is happening to the order nor if I will get the dishwasher "

"Had pre-purchased item online for pickup later that day. Had to wait in checkout line with paying customers. Only 1 line open on Christmas Eve? The checkout process was abysmally slow - cashiers forced to sell extended warranties, and then customers filled out registrations while everyone else waits. 4 people in front took 1/2 hour.

Picked up tablet then asked some questions about alarm systems on display in that section. Everyone was from a different department and was ad-libbing answers or had to look up online. I could have done that myself.

Then decided to go back for gift cards. That was a mistake. Bought 4, but cashier notices only 2 show activated, though my credit card got charged whole amount. Took 5 minutes to find a manager, who then took another 10 minutes before announcing it was a glitch in the system and everything is fine.

I can only image how bad this experience would have been if there were more shoppers than salespeople in the store (seriously!). BTW-I'm not knocking the people there. The cashiers especially did their absolute best to help me."

"HH Gregg did a great job with my purchase from their web site. No issues whatsoever."