"Buying online and having my questions answered by chat was the easy part. They never called to ask about upgrading to professional installation. I called and waited 40 min on hold before getting through, only to find out I had to send an email requesting it (installation is by a 3rd party company) then call back in again. The the dishwasher was shipped to the billing address instead of the delivery address, which was halfway around the country. They never called me to correct the problem. I had to call 3 more times and call the installation 2 more times to have it shipped to the correct state, get an estimated delivery date from UPS, then go through getting a new delivery date, and then a new installation date all over again. We'll see if the delivery happens tomorrow or not...for the 2nd time. I never waited less than 30 min on hold per call so that means I wasted over 3 hours alone after they mixed up the addresses. It seems the 3rd party installer doesn't see everything on the invoice like the one I got emailed. "

"Ordering was VERY EASY!!!! Product was delivered in 2 days!! Works great. Why spend a lot of money on one?"

"This was sold out EVERYWHERE and I found it at HHGREGG but I was really concerned about getting it in time for Christmas . I ordered it however, every time I checked the order, it showed processing and not shipped, even after 4 days!! To my great surprise it actually arrived before I received notice of shipping or tracking .. Thanks HHGREGG! You saved my butt!!"

"Super buy and super fast shipping. ..what more could you want? "

"I have been unable to complete my purchase from H H Gregg, due to the fact that we have been unable to pick up the purchase at the store. I purchased to TV online, but do not remember anyplace during the online purchase where it indicated that I would have to pick up the purchase personally, The purchase was a TV for my grandson who lives in Taylors, SC and I am presently living in FL. On my confirmation it indicated that I, personally, had to pick up the product. When my grandson appear to pick it up, they would not let him have the TV. I was unavailable to be phoned about the problem. The next morning I called an 800 number which the person at H H Gregg told me that I would have to call to add another person to the "pick up list". I called the 800 number and gave them the information needed and she said my grandson was approved to pick up the TV. He called the store before he drove another hour to make the pick up and they told him he had not been added to the "pick up list". I an considering just cancelling the order since it has been quite a hassle."

"Online service as usual; quick shipping but very little communication. A few days after order I was wondering if it had been processed, then got a shipping advice directly from UPS. Products arrived timely."

"I am very unhappy! It was broke when I recrived it. I had to package it up an ship it back! I had to pay shipping to return it. Any time I order from cabelas or other places, they always put a return prepaid lable incase I have a problem with the item. "

"Not only did they not hook up the washer hoses, with no explanation, but also lied and said they plugged the washer in when they didn't. My husband and I are both disabled with Multiple Sclerosis and had to get a neighbor over to hook up the washer. They were not friendly and kind of short with us. They also refused to take the washer because water had set in it for 3 days and had a slight odor to it."

"Very Quick Shipping.It Came With In Days."

"Fast! Ordered online and it was waiting by the time I got to the store. Pick up in store was a great way to shop. "

"Recieved conformation of order, was waiting for email conformation of shipment but instead got email saying they saved my cart to return to cart and place order. Clicked on link went to cart it was empty. Spend a hour on the phone trying to find out what happened. Still not sure if order was placed but they sure charged my credit card. Items probably won't get here before Christmas now. Never again......"

"Handled in the best way. Thank you!!"

"I ordered my clock/radio on-line and picked it up one week later at the nearest store to me which is about 40 minutes away. The whole transaction went very smoothly to ordering it to having the clerk bring it to the front for me."

"I love the refrigerator! it is so spacious!"

"It took a long time to find the TV."