ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-12-14

"Estimated shipping time from warehouse to store was 5-7 days, and it was available the very next day! "


Verified
5/5

2015-12-14

"Quick, easy, convenient. Appreciate the option to order on line and pick up at the store."


Verified
5/5

2015-12-14

"We ordered our dryer online on Sunday night and delivery was on Tuesday. Great service and delivery!"


Verified
3/5

2015-12-14

"Ordered for store pickup, but never got an email that it was ready for pickup."


Verified
4/5

2015-12-14

"Great product, Hh Gregg associates leave a lot to be desired."


Verified
1/5

2015-12-14

"Ordered dishwasher on line on Nov. 28th. Did not hear from someone for 6 days. Then told that I had to talk to billing again due to wanting installation which was not offered on line. Talked to billing whom said I had to send them an email to allow them to bill credit card. I did this. Heard nothing for another week. Called to check on order and told the dishwasher was on back order? Called again two days later to cancel order. Finally got a hold of someone whom was willing to schedule delivery and installation. I am now getting my dishwasher delivered on 12/16. It has taken over two weeks to get the product after paying for it on 11/28. Will not be ordering from h.h.gregg again. "


Verified
5/5

2015-12-14

"I ordered my vacuum on Sunday, picked it Monday, brought it home put it together and have been using it ever since. The only issue I had was that it needed to be put together, that should be disclosed."


Verified
5/5

2015-12-14

"I had an excellent experience with h.h.gregg. The price was great, the ease of shopping was outstanding, and the delivery of the item was sooner than I had expected, which was a wonderful surprise!"


Verified
1/5

2015-12-13

"I ordered an item that was available only online 12/06/15. I had not gotten any shipping information so I called to check. I was told the item is now sold out and there is nothing that can be done so my ordered was canceled... Very bad customer service. "


Verified
5/5

2015-12-13

"My experience was great. I will continue to shop with HH GREGG."


Verified
5/5

2015-12-13

"I was very happy with the service I received at the Alpharetta hhgregg store. The dishwasher was available earlier than expected, the staff was courteous, helpful, and efficient. I will definitely return to this store the next time I need an appliance. Thank you!"


Verified
5/5

2015-12-13

"Shipped and received before expected"


Verified
1/5

2015-12-13

"I ordered an Ipad Air on your website on Thanksgiving day as a gift for my wife for Christmas. It was supposed to have been shipped to the store and the confirmation email said it would be ready for pick up in about 3-5 days. Apparently someone tried to call me to verify something with me, but I either never saw it or deleted it? I don't remember ever getting a call. My wife called yesterday to check on the order status as it had been over two weeks and we still had not received the second email telling us that it was ready for pick up, and were told it had been cancelled because they didn't hear back from us? My schedule is very busy and I wish we had received some sort of email notification telling us they needed to talk to me. The whole experience was very disappointing. "


Verified
5/5

2015-12-13

"product works excellent, team members friendly."


Verified
5/5

2015-12-13

"It was simple and easy to order online. I was very satisfied with my online order. My Air Fryer is great it is healthier and easier then using the old time fryers. The frozen French fries came out nice and crispy better then any other method I have tried. If you don't have an Air Fryer, get one you will not be disappointed. H.H. Gregg thank you for the gift card for my Washer after it was delivered, because made that made the purchase even sweeter. For those of you who have never been in the store, "GO" they have a huge selection of products and yes they have most of everything. I was very impressed!!! "