"First time customer, found out that first time customers were extended a one time 20% discount. I contacted customer service and received a email they are checking in to it. It’s been a week and we can’t figure out it’s my first time as a customer. "
"Basic on-line purchase of product"
"Tried other providers and they wanted more info that I didn't have."
"Thanks for helping my mother!"
"got one order but never got 0rder need help "
“I'm sorry to hear that you're having trouble with your order. It’s frustrating not to receive what you expected. Please provide your order number or details, and I’ll do my best to assist you in resolving this issue as quickly as possible. Your satisfaction is important to us, and we're here to help.”
"Well were the time number one job p"
"I got an email from this website. I ordered something for my dad. I applied the 7% off coupon code from the email but it did not accept it."
"Took me 5 minutes, got what I needed. Thank you! ;)"
"need more information about the product and material"
"Good info on site and easy ordering."
"Prices are too high and we won't even go into shipping1 costs, you must be able to do better!"
"Easy to order and good pricing with fast shipping options "
"I like that I am not required to create an account"
"Great site for finding everything thing we require for respiratory needs!"
"Simple and easy to use and complete order "
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“I'm sorry to hear about the frustration you've experienced with the discount. It sounds like there was a delay in the communication, and I understand how that can be disappointing. We want to ensure you receive the benefits available to first-time customers. Please reach out again to customer service, and we will prioritize your inquiry to resolve this as quickly as possible. Your satisfaction is important to us, and we appreciate your patience.”