"So easy to replace this g-tube from home. No trip to the doctor needed once we were instructed on the how-to. "
"As always easy to find products I need, ordering is easy, and shipment is prompt!"
"I couldn't get to paypal in check out!!"
"Easy access and easy site to work through."
"I ordered external catheters for my dad and they came fast ."
"One email confirming an order and another when order ships, plus an occasional promotional email is all I want to receive."
"I have placed another order and received a product other than what I ordered. "
"I purchased a tens unit in January. The unit needs to be fixed, instead of offering to replace I have to jump through hoops to do I don't know what. I had to send a picture with information on the back of the device...blah blah.. We will contact the manufacturer to see what they say. They might replace or ask me to send back to fix. You need to back the products you sell, and again empower your customer service people.
I decided to take a chance and order another unit. I asked what kind of discount can I get? I did not "qualify" for 15% off. I was told maybe I can get 10% off once the customer service member (and I use that term loosely) once they speak to the team I might get 10% off. I think they are going to let me know. You need to empower your people to ensure the customers satisfaction.
Very shameful you do not back the products you sell. I would not have purchased another unit unless I really need it.
Call me I work with major corporations on how to treat their customers. You all need a lesson on how to take care of your customers!!!!!!!!!!!!!!!!!!!!"
"I can't review because I haven't tried the product yet."
"ordering was easy now to see how shipping and product is when it arrives"
"Easier to buy.!!! No need for those tedious contractual conditions. "
"Always get my order on time and is always correct"
“We are thrilled to hear that you are happy with your orders and our service! Thank you for choosing HealthProductsForYou for your healthcare needs. We truly appreciate your support!”
"First experience and will review after receiving the shipment"
"ALWAYS A SATISFIED CUSTOMER... "
"The site was easy to navigate. They had products I wanted at reasonable prices. "
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Thank you for sharing your positive experience with our fast delivery service! We are thrilled to hear that your order of external catheters for your dad arrived quickly. We appreciate your support and look forward to serving you again in the future.”