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Product & services pricing
3.66/5
Chance of future purchase:
3.93/5
Shipping & packaging:
2.53/5
Customer service:
3.22/5
Return/Replacement policy:
2.76/5

Verified
5/5

2024-03-26

Hostages the day

"Quality products at a reasonable price. "


Verified
4/5

2024-03-25

Difficult to close sale

"I went a while between purchases on HPFY. Updated address & credit card info appeared correct but could not complete sale. No instructions. Eventually re-entered payment info. And magically order was processed. Not happy with that process."

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Verified
5/5

2024-03-26

Quick n easy

"Have used product, really like the convenience, can be used
Anywhere.
"


Verified
3/5

2024-03-26

Non fluency in english by order taker. Put in wrong order and then hung up on me and had to call back.

"Non fluency in english by order taker. Not communicating during order taking. Hung up I belive because he was flustered. Called back and the only thing he had ordered was not something I ordered. The next person "SAKMI" got it sorted out but she even had to call me back ive been ordering from you for years. Now I dread placing and order die to language barrier!"

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Verified
5/5

2024-03-26

Coupons

"Understood problem and addressd it"

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Verified
4/5

2024-03-26

guessing

"I could not find an item just look around, until I used the search with the product number. All is good."


Verified
1/5

2024-03-25

very slow service

"had to return an item and never received the 2nd even though they charged me. still trying to get a refund on an item from 2 months ago."

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Verified
4/5

2024-03-25

"not good options for shipping"

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Verified
5/5

2024-03-25

Excellent Service.

"Girl was courteous and very helpful."


Verified
2/5

2024-03-25

"You declined acceptance of my care credit card.. I also think your product is a little overpriced and your shipping cost is too high"

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Verified
5/5

2024-03-25

"Thank you for a place to order the stim gel elctrodes. They have been a life saver many times."

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Verified
5/5

2024-03-25

Good service!

"This was the first time I placed an order with your company, and so far my experience has been very positive."

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Verified
5/5

2024-03-25

"DIDN'T SAVE NO MONEY WITH REWARDS"


Verified
2/5

2024-03-25

Tracking order

"Very unclear on when my order is going to arrive. All of my emails are saying I have something left in cart but I go on the site and the cart is empty"

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Verified
5/5

2024-03-25

Second time, still the best prices and products

"I'll keep shopping here for medical supplies. This is my second purchase -- and second time I've searched. HPFY had the products I need, at the lowest price."

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