"Shipping is overpriced. Sheaper shipping elsewhere "
"Agent was OK. However, he forgot to give me the credit for a returned defective item (Order # 1299638) that was clearly discussed with him. Just called to request the credit be applied to my purchase today. "
"Generally OK, had some trouble putting in the correct credit card information re expiration date. Probably due to just receiving an updated credit card with same account number."
"excellent job Thank you very much"
"I placed my order and got the confirmation email, then the next day I got another email saying my order wasn't completed. The second one asked me if I wanted to refill my cart and then didn't so when I clicked "yes", thinking that something was wrong with my order. I checked and still had the confirmation Email, so I don't think there really was a problem. It seems like it may just be a way to show me more products you think I may be interested in for me to consider. Other than this issue the experience was fine and would have rated a higher star count."
"Great products and service"
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"WILL LET YOU KNOW WHEN I RECIVE MY ORDER."
“Thank you so much for reviewing us! We appreciate your response and can't wait to know more about your shopping experience. If you have any concerns or need assistance, please don't hesitate to reach out to our customer support team at 866.316.0162 or you can also use our Live chat option from 8 AM to 8 PM EST.”
"Back order delay with no update on projected shipment date."
"I wasn't able to order a second time through this site until I established an account and password. That was annoying."
"This place has some of the best prices for my needs doesn’t break the bank.. considering places who take insurance triple the prices on the same products.. "
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Good prices Good selection"
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Was hoping to get faster service from either HPFY shipping or the mail system for an order I asked to be expedited. Oh well, at the mercy of the ALL the systems."
"Had a hard time with password and credit card numbe."
"Ordering on line was easy . I don’t like that I have no updates when my ordering is going to ship."
“I'm sorry to hear about your experience. We apologize for any inconvenience caused by the lack of shipping updates. To address this issue, we will work on improving our communication process to keep you informed about the status of your order. Thank you for bringing this to our attention.”
"Thank you for the coupon ! Every little bit helps "
“Thank you for taking out time to review us! We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes, so thank you for choosing HealthProductsforyou!”
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”