"usually quick and done with ease, unable to use facebook log in"
"I ordered for a patient ag cuffill but never shipping and refused refund.
jnet281"
"I had trouble with my 1st time purchasing products online from HPFY, so I had to call the company to find out why the website wouldn't let me order. The customer service rep. I spoke with on the phone was so kind and patient with me that I quickly got over my frustration. He set up an account for me to accommodate my auto ship items; then, I was able to order online successfully. I am one of those people who values quality customer serve as much as the quality of merchandise I purchase ,so if the merchandise I ordered proves to be of good quality, I will continue to order from them and recommend them to others."
“We apologize for the difficulties you encountered while trying to place your order. It can be frustrating when technical issues prevent a smooth checkout process. We appreciate your feedback and we will certainly look into this issue to ensure that it doesn't happen again in the future. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team at 866-316-0162, Monday through Friday from 8:00 AM EST to 8:00 PM EST, or you can also use our Live Chat option.”
"It was very easy to order the toilet riser with handles. "
“Thank you so much for your amazing 5-star review! We are thrilled to know that you found our website easy to understand.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"I been looking for three wheeler for a time and ould not find and just found this one hope it is what i needed.,"
“Thank you so much for your review! We appreciate your feedback and we completely understand your concern about receiving the correct product. Rest assured, we always strive to fulfill orders exactly as they are placed. We value your trust in us and we'll make sure to double-check your order to ensure you receive the product you've chosen. Thank you for choosing Shop Catheters, and we look forward to exceeding your expectations!”
"My experience was terrible my agent was very rude. I've been with this company to long for a agent to be rude to me."
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"I am ordering by check. will my order be shipped with a bill to send my check or how is this done so I am assured of getting my order?
"
“Thank you for making the payment.
Your order is currently being processed and will soon share the tracking details to your registered email id once it gets shipped.”
"found the product my doc told me to purchase"
“We are happy to hear that you found the product you wanted on our website. At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Really easy to order and delivered on time "
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Easy to find what I wanted.great site"
“Thank you so much for your amazing 5-star review! We are happy to hear that you found the product you wanted on our website. At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations. We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Don't know if I will order products again until after I use the ones ordered today."
“Thank you for your feedback! We are excited for you to try out the products you ordered and we hope you have a fantastic experience with them. Let us know if there is anything else we can assist you with in the future.”
"Easy use and found product I did not see elsewhere"
“Thank you for taking the time to share your valuable feedback.
At HPFY, customer satisfaction is of utmost importance and we are happy to have met your expectations.
We constantly strive to make our customer’s shopping experience as smooth and hassle-free as possible. Feedback like yours helps us improve our processes. We hope that you will continue to place your trust in us for all your health and wellness product needs.”
"Shipping is overpriced. Sheaper shipping elsewhere "
"Agent was OK. However, he forgot to give me the credit for a returned defective item (Order # 1299638) that was clearly discussed with him. Just called to request the credit be applied to my purchase today. "
"Generally OK, had some trouble putting in the correct credit card information re expiration date. Probably due to just receiving an updated credit card with same account number."
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“We are sorry to hear that you are having trouble while login in with Facebook. Please reach out to our customer support team for assistance. We are here to help resolve any issues you may be experiencing with sending messages on our platform.”