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Product & services pricing
3.64/5
Chance of future purchase:
3.91/5
Shipping & packaging:
2.52/5
Customer service:
3.21/5
Return/Replacement policy:
2.76/5

Verified
5/5

2021-10-11

Steady good

"I am using this company continuouly and well organized to choose.
good to recommend to ostomy people.
Luckily, my Dr. consulted a Osmoty nurse from Alta bates Sutter Hospital. She suggested some products; stoma ring and SUREPREP NO-STING
SKIN PROTECTIVE BARRIER WIPE.
Those are very helpful to prevent itching and irritated skin problems. I had the issue for 28 years since I had hot surgery.
HPFY carries lots of various products of Ostomy. Appreciate HPFY company.
"


Verified
4/5

2024-07-05

Saved my sheets

"If I leak in the night, I don't have to do laundry right away"

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Rep reply posted 2024-07-17
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:

“Thank you so much for your positive feedback! We are thrilled to hear that our product has been able to help save your sheets and make your life a little bit easier. We truly appreciate your support and hope that you continue to enjoy using our products.”


Verified
4/5

2024-07-05

Website could be better, but they do have the products!

"I tried to change the size of the item after it was already in my cart. The only way to do that was to cancel the order and start over. "


Verified
5/5

2024-07-05

Order process easy

"Order process easy. The products were easy to locate."

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Rep reply posted 2024-07-05
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:

“We are thrilled to hear that you found the order process easy and the products easy to locate! Thank you for choosing HealthProductsForYou and for taking the time to leave us a positive review. Your feedback is greatly appreciated.”


Verified
5/5

2024-07-05

Wound care item.

"Very easy to order and ship in an appropriate amount of time. "

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Verified
3/5

2024-07-05

HIGH COST OF SHIPPING

"I ordered a MIC-KEYBolus Feed Extension set for a little over $12 which weighed no more that two ounces. It cost almost $10 for shipping. I guess shipping is the new revenue
center for this company.
"


Verified
2/5

2024-07-05

"I first called to get a recommendation for the product I was buying. The person I was connected with at first said they are not medically trained and could not give a recommendation. I explained what I was looking for and the person put me on hold and came back with a product code. I hung up, entered the code, and it was not what I was looking for. I eventually bought something I think fits what I want. Your representative acted like I was bothering him and wanted to get rid of me as soon as possible."

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Verified
3/5

2024-07-05

Grateful...however

"Although I'm grateful HPFY carries the product we need, the shipping charges are outrageous! They are more than the cost of the product! :("

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Verified
5/5

2024-07-04

Hanging in

"Difficult to learn about helpful products and how they would work"

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Verified
5/5

2024-07-04

Nancy

"Use these bras now and like them"

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Verified
5/5

2024-07-04

"Easy to find with a Google search for special needs swim diapers. These diapers work well for summer fun. "


Verified
4/5

2024-07-04

Shipping costs

"Made no interaction with customer service."

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Verified
5/5

2024-07-04

Very good experience

"Ordering was easy; and customer service was excellent!"

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Verified
5/5

2024-07-04

I havent gotten my product.

"Im sure I love it when it arrives. "

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Verified
4/5

2024-07-04

"The discount code showed up right after I clicked to pay! THAT was disheartening.."

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