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Product & services pricing
3.98/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.47/5
Customer service:
3.75/5
Return/Replacement policy:
4.38/5
Featured Review



Verified
5/5

2024-12-05

Cancelled trip got refunded

"I had to cancel my trip and they refunded all the money. I will definitely use them on my next trip as they have good customer service.
"

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Verified
5/5

2024-12-04

Easy to select and purchase

"I've now purchased an HTH Travel insurance policy twice. The process of selecting this insurance was easy and understandable. The benefits description was clear. The price/benefit balance was competitive. Fortunately, I didn't have to use the insurance or make a claim so I can't make any observations with regards that process. "

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Verified
5/5

2024-12-04

Traveling Without The Worry

"Every time we travel we make sure that we use your company. Having the mindset to know that if I am in a different country and I may need medical attention I am well covered. The sales rep was absolutely wonderful and very knowledgeable of the insurance. I would recommend anybody traveling outside the US to make sure they use your company for both the ease and the set of Mind knowing they're in good hands even if it ain't all state. Thank you again for making traveling easier."

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Verified
4/5

2024-12-04

Good enough

"Easily obtained my policy and am on travel. Assuming any claims I may have to make are handled well then Im happy. "


Verified
4/5

2023-10-13

Glad I didn’t have to use it.

"Considering the price of the policy and the amount of coverage it offered it seems like a no-brainer to purchase. Although I have great health insurance, I didn’t want to have to be put in a position to lay out all the payment and wait for reimbursement."

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Verified
5/5

2024-12-03

easy

"everyone at your agency is pleasant, professional, and helpful."

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Verified
4/5

2024-12-03

Easy to purchase

"Would be better to have $50,000 plan with zero deductible "

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Verified
5/5

2024-08-30

Great value

"Glad we didn't have to use it but it was easy to set up and we felt secure having it. Great value for the money we paid. Would get it again. "

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Verified
4/5

2024-08-28

I paid and didn't use it

"The price was pretty good, it seems, to hopefully have the coverage that they offer if something goes wrong. I paid for it, but nothing went wrong so that was the last of it. I was just a little confused about which coverage option to take, as my insurance is the state marketplace insurance right now (it only made sense that I went with the TravelGap Excursion option). Either way, good peace of mind for hopefully reasonable coverage if something does actually go wrong. "

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Verified
5/5

2024-08-27

Affordable and easy

"Easy to setup and a very affordable option. Thankfully I didn't need to use it, but the peace of mind was worth it. "


Verified
5/5

2024-08-26

Good price, easy to understand and sign up

"I read good reviews about HTH Travel online, so I decided to check out their website and services. Their site made it easy to understand what was covered and what was not. The prices were competitive and I felt like their customer service would have been good if I had a medical emergency while traveling overseas . Thankfully I didn't, but I felt secure that if I had to they'd have my back. I will use them next time. "

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Verified
1/5

2024-08-26

Not knowledgeable when you call

"The airline lost our luggage and when I called, the representative could not give us any detail about what was covered in our policy. Imagine having a medical issue..."

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Verified
5/5

2024-08-26

Excellent!

"Luckily I didn't need to use the insurance but felt very comfortable knowing I had a good one."

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Verified
3/5

2024-08-26

Didn't need to use it!

"Fortunately I had no reason to use insurance on my recent trip so don't feel able to rate either positive or negative. Count this as a neutral review."

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Verified
5/5

2024-08-26

Worked better than expected

"I used this insurance when overseas. I made a phone call back to HTH and they sent the required email to the hospital in a timely enough manner that I did not need to pay out of pocket at all. That really delivered on their promise at a time when I certainly wouldn't have needed the added hassle of having to deal with claim forms and the like."

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