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Product & services pricing
3.98/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.47/5
Customer service:
3.75/5
Return/Replacement policy:
4.38/5
Featured Review


Verified
1/5

2019-07-03

Save your money. This is a waste!!!

"What is the point of having travel insurance if they make it impossible to actually use it???
I tried to change my flight - while I was traveling in Africa - to be able to attend my aunt’s funeral.
They wanted her death certificate funeral home info and so much other info that it was ridiculous. I was in Africa- how did they expect me to get that stuff??? I could rarely even use my phone on that trip because we were so far off the grid. B
I paid for something that turned out to be completely useless.
Don’t bother!!! You’ll be paying those change feed anyway!!!
Save your money for those!!! Waste of time and money.
"

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Rep reply posted 2019-07-08
A rep from HTH Travel Insurance, PPhth, has responded:

“Hello,
Thank you for your review!
Unfortunately, we do not have any system records reflecting correspondence with you about your plan over phone or email. To speak with us about your experience and to ensure you are receiving appropriate service and coverage, please call 855-481-6647 or email customerservice@geo-blue.com.
Best regards,
GeoBlue”


Verified
5/5

2019-07-02

Quick and respectful service

"Both during the buying process and afterwards, everything was done quickly and with the upmost respect. Very happy."


Verified
5/5

2019-06-29

Excellent Product

"I will be in Asia for just over five months and was looking for a health insurance policy that would fit my needs while gone. I believe I found it. I was able to tailor a policy to meet my needs. "


Verified
5/5

2019-06-28

Got the Job Done

"Sufficient info to make a decision. "


Verified
5/5

2019-06-27

Good service for good value

"Return customer because of best bang for buck!"


Verified
5/5

2019-06-25

Travel Insurance

"This was an easy process with an excellent out come."

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Verified
5/5

2019-06-25

Go for the Best!

"Upon contacting Geo Blue, the agent was knowledgeable, friendly, not rushing and answered all questions. I had a different travel insurance last year and I know I wouldn't go back to them, plus it was more expensive."


Verified
5/5

2019-06-25

I’am don’t have experience

"I am so happy why have Ok "

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Verified
5/5

2019-06-16

Excellent

"Very helpful, listen to what I had to say and what I wanted. Gave me all options needed to be a judicious decision. Gave me information to follow up and her contact information when I was ready to make a decision. Best customer service rep I have worked with."

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Verified
4/5

2019-05-21

Straight forward process

"Straight forward. All questions answered with no hassle"


Verified
5/5

2019-04-29

Safety in knowing you are covered

"This is one of those be safe instead of sorry...when traveling to Hawaii, we found that our own insurance wouldn’t cover us....thank the Lord we didn’t have to use this, but if so....It really seemed to cover everything , better than our own insurance. A relief just to know we were covered if needed. Would use them again. Also very helpful on the phone helping us to decipher what we actually needed. "

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Verified
5/5

2019-03-06

Easy to use website

"We are the insurance agent and completed this for the Insured, it was very easy and quick."


Verified
5/5

2019-03-04

HTH makes it easy for me to have peace of mind...

"HTH makes it easy for me to have peace of mind when purchasing travel insurance coverage. The benefits are fairly transparent. I'm happy there is a 24/7 global health & safety team. I haven't had to find a provider before, but it is comforting to know that HTH has a broad global network and that there is a direct payment option. Thank you, HTH!"


Verified
5/5

2019-02-15

Website & Claims

"The website is user-friendly and it's easy to find all the information needed to make a decision.
Unfortunately, I had to make a claim but they were quick, helpful and reimbursed the claim according to the agreement without any hassle.
I am a repeat customer.
"

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Verified
5/5

2019-02-14

Great professional information and help

"Customer service person was knowledgeable and very professional"

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