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Product & services pricing
3.98/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.47/5
Customer service:
3.75/5
Return/Replacement policy:
4.38/5
Featured Review


Verified
3/5

2020-03-10

Unable to update information

"Multiple times I had to contact them to correct Address, which still has not been fixed."

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Rep reply posted 2020-03-10
A rep from HTH Travel Insurance, PPhth, has responded:

“Hello,
Thank you for your review!
Our customer service department will reach out to you as a priority to correct your address.
If you have other questions or concerns, please call 844-276-1213 or email tripprotection@hthworldwide.com.
Best regards,
HTH Worldwide”


Verified
5/5

2020-02-11

Easy Peasy

"The experience was quick and easy!"


Verified
5/5

2020-02-09

very easy to purchase

"all went great and easy to do..."

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Verified
5/5

2020-01-21

I love this company

"I scheduled a trip for my wife's birthday and then my grandmother passed away suddenly. I went to cancel my flight and file a claim, but somehow cancelled the insurance. The first call I made, they said the policy was cancelled and nothing could be done, but the second phone call, someone realized I did have coverage and made and error and then they reinstated my policy and paid my claim in full. They made a tough situation better. I was very appreciative."

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Verified
2/5

2019-11-13

The advertisement did not match the experience

"Though the website made it sound as if medical insurance was provided and easy to access the reality was much different. The main issue is that there is no way to check what doctors are in network with this provider before you travel or if this service was available I could not find it. Once my husband got ill overseas there was no one really who would be able to help as most of the doctors that were available only provided emergency service from a hospital. As my husband's issue was not technically an emergency there was no one we could go to and we have had to wait until our return home to see a doctor.
"


Rep reply posted 2019-11-13
A rep from HTH Travel Insurance, PPhth, has responded:

“Hello,
Thank you for your review!
Our web page instructs members to call our Global Health & Safety department for medical assistance while abroad. Using the web, mobile device or the telephone, members can search for participating providers or request appointments within our International Provider Community. In this way, members may also request Direct Pay for covered services, where we pay the participating providers directly.
If you have other questions or concerns, please call Customer Service at 888-243-2358 or email customerservice@hthworldwide.com.
Best regards,
HTH Worldwide”


Verified
4/5

2019-10-27

Good

"Didn't need to use- easy to obtain at reasonable price."

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Verified
3/5

2019-10-14

Opportunity missed

"I used their previous products for multiple trips outside the USA. Now, however, I am told that New York State does not allow for insurance for multiple trips. This makes the insurance rather expensive.

That aside, I chose to stay with them. I took the insurance. One month later, I went for insurance for another trip and the website did not remember any of my previous information and did not autofill. Annoying. I do not have easy, ready access to my health plans and numbers.

Fortunately, I have not needed to test the coverage...yet.
"

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Verified
4/5

2019-10-11

BOUGHT IT BUT DID NOT HAVE TO USE IT

"I BUY THIS ONE WHEN i TRAVEL RECOMMENDED BY GEOBLUE WHICH I USED TO BUY BUT MY STATE (ny) HAS MADE IT NOT POSSIBLE TO GET GEOBLUE INSURANCE.
I TRAVEL SEVERAL TIMES A YEAR OVERSEAS AND JUST IN CASE GET HEALTH INSURANCE THE POLICY LOOKS GOOD AND REASONABLE PRICE FOR MY AGE.
"

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Verified
3/5

2019-10-02

Travel health insurance

"My mom was going on vacation with us but lives in s different location. Cost was same but needed to fill out information twice. I had email but never got a straight answer "

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Rep reply posted 2019-10-04
A rep from HTH Travel Insurance, PPhth, has responded:

“Hello,
Thank you for your review!
Sorry for any inconvenience or confusion caused by a lack of response. We aim to respond to all sales inquiries within 48 hours.
It seems you correctly enrolled the additional traveler separately.
If you have other questions or concerns, please call 855-481-6647 or email customerservice@geo-blue.com.
Best regards,
GeoBlue”


Verified
4/5

2019-09-20

Got what I needed

"Planing a trip to Africa and needed medical insurance and this fit the bill."

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Verified
5/5

2019-09-10

Smooth process

"fast and easy ... directly from the Orbitz site"

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Verified
5/5

2019-09-07

Easy process

"Quick and easy process to get insurance and nice knowing I have protection"


Verified
5/5

2019-09-06

Easy

"I hope NOT to use it, but buying short term health coverage for a European trip was easy."


Verified
3/5

2019-09-05

Very Frustrating

"My first contact was with Joseph Anderson. He pretty much took my name and birthdate and sent me to a website for me to complete. Afterwards, I couldn’t print it out. Called back twice and he would not return my calls. Finally I got in touch with Kimberly in customer service and she transferred me to Crystal. They were very helpful and apologetic. I had been charged for the Insurance but it is very concerning to think you could be in a foreign country and not have proper health insurance. This took several days to work through. Thanks again Kimberly and Crystal. "

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Verified
5/5

2019-09-04

Must have when travelling abroad

"Not everyone will think of purchasing health insurance while traveling abroad, but it's something important to have. It was very easy to look at the different plans they provided and choose the right plan. Great experience overall"