"Halcyon's website and order system is very easy to get through. I had my items much quicker than I had anticipated!! What a great company! I have also spoken to the people in the store on other occasions and they were all very helpful! Great customer service! I am happy to do business with them!"

"Although I've ordered from Halycon for many years, this was my first order by internet. It was fine, and I received most of the items I ordered within a week, even though I am sure they were extra busy with the "birthday" celebration. The only wish I have for slightly better service is that I wish the internet ordering had indicated that the one item on backorder was not in stock at the time I placed the order. That, too, may have been a result of the hectic times. I remain a happy customer, and expect to for many more Halcyon anniversaries!"

"Excellent service & supplies."

"Halcyon Yarn has always been a great resource for me, both when I was living in the US and overseas. Even though I'm no longer in the US Halcyon has continued to support my fiber arts!"

"The web site is easy to use
The shipment was delivered promptly."

"I've been a customer of Halcyonyarn.com for several years, first as a knitter, then also as a weaver, and my experience has been consistently good. They carry a good selection of books, tools, yarns, and fibers, and their web site search facility works well. Their prices are competitive, they pack carefully, and they ship promptly. What I value most, however, is that if there is a backorder or they have a question about an order, they get in touch promptly by e-mail; and if I call them on the phone with a question, a knowledgeable person answers. For backordered items, they provide an honest estimate of possible ship date; when asked, they cheerfully check and provide a current status; and they understand a cancellation. I find them very satisfactory to deal with, and I recommend them highly. "

"Very speedy service, except that
I am waiting for a back order. I thought the items were in stock."

"As usual, a consistently great experience with Halcyon yarn. When the website would not recognize my gift certificate, a quick phone call to the shop quickly resolved the issue. The order was shipped faster than I expected and was flawlessly put together."

"Excellent! Good phone support and the order came quickly."

"Outstanding service and product, as always. I am a repeat customer with Halcyonyarn. "

"I have been a Halcyon customer since I started weaving about 15 years ago. Back then, I mostly bought kits through their dreamy catalogs and was always satisfied with the instructions and accompanying yarn. Now, I create my own designs and Halcyon is usually my first stop when I'm looking for yarn. I know from experience the variety of types and colors is unparallelled on the web. Lately, I have had a few experiences where the things I've wanted have been out of stock, which is a drag, but my orders are typically filled in a timely fashion. Halcyon is a great resource, and I still think their catalogs are dreamy."

"I was very satisfied with both orders I placed. Items received in timely manner and quality was excellent. I would recommend Halcyoonyarn.com to friends."

"The construction quality is very good. I'm pleased with how fast Halcyon shipped it too."

"Being a long-time customer of Halcyon Yarn, I'm, obviously, a very satisfied customer. Over the years, the good and knowledgeable people at Halcyon have 'gone the distance' to help in any way they can to satisfy their clients. A broad range of yarns are offered, as well as spinning and weaving equipment.
Should Halcyon not have the stock necessary to fulfill an order, you are promptly notified and given an approximate 'delay time'; usually, quite reasonable.
All in all, Halcyon is a respected resource for the fibre artist and quite reasonable in all respects. What more can you ask?"

"Excellent as always! I made a mistake and made a second order: intelligent people who are able to think outside of the box worked with me to combine the order and the shipping costs. Always a pleasure. "