ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2011-07-12

"Halcyonyarn.com offers a wide variety of yarns, equipment and references. I receive my orders faster than any other supplier (usually in one or two days), so my projects aren't left on hold, if I run out of materials. Their customer service is excellent. They are quick to respond to inquiries. They offer various bennies, such as 'Ruby Dollars' and ceramic mug (to celebrate their 40th anniversary), and discounts for large orders. I constantly refer to their 'Yarn Store in a Box', a collection of yarn samples from various distributors, for upcoming projects and to compare with unknown yarns in my own collection (that I bought from 2nd hand stores). I highly recommend Halcyon for all textilians!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2011-07-11

"I was very satisfied with my purchase and delivery."


Verified
5/5

2011-07-10

"Halcyon Yarns rates high, in my opinion, for ordering and quality of products. Prompt service, exceptionally quick mailing - your order is in your hands before you know it, and customer service by staff that is engaged and knowledgable for those times when a question is in order. The catalogues are well designed and true to the products being sold."


Verified
3/5

2011-07-04

"I have yet to receive my order. It was shipped and received in Colorado Springs on June 27th. Must be lost."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-27

"Fabulous shopping experience! The website was easy to use, every stage of the ordering process was logical and best of all, my shipment arrived very quickly. I will definitely be a repeat customer."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-27

"I had a great experience ordering from your website! It is very easy to navigate. I am a very new weaver and it was wonderful to find all the things that I needed in one place! I was especially interested in towel kits since I have only woven with wool yarn from my stash.
Thank you for such a valuable resource!
"


Verified
5/5

2011-06-23

"I ordered wool at someone's suggestion and when it arrived -realized I did not like it . I called and was cheerfully told that I could return it for a refund. Maybe not a big deal but still I makes me a loyal customer. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
3/5

2011-06-22

"I've been a customer for around 8 years or so and this version of their website is by far the worst. It is not easy to navigate and find tools. The discount system sucks too. I have started buying my yarn from other sources because of this. Your 8 oz cones of Bamboo are the same I pay for a lb with percent of purchase on orders over $200 discounts from yarn.com, for instance. But there is not many places for quick reliable weaving supply so unless a new site opens I'll be back, not for much since I found yarn.com though."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-21

"One of the best resources for fiber artists! They almost always have exactly what I need, and they are always helpful"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-20

"I love Halcyonyarns! What else to say? The very best of it all, the color cards they send with the catalog about once a year. Never seen such thing done by anyone else. The quality is excellent, fast delivery, fair pricing. Does not get any better than that.

Thanks for being there for us!
Laritza
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-17

"This is a wonderful site. I spend a lot of time browsing before placing my order. There is always something new to review."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-16

"Fast and easy!The price was great. Shipping was reasonable. Website was easy to use. Shipping was very fast. Thanks for the catalog!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-14

"My experience with Halcyon ordering online has been a really wonderful one. I was taking a class and forgot to order my supplies and they worked with me to get the yarns here quickly andat the least expense to me. I will definitely continue to do business with them."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-12

"Great selection and very quick service. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2011-06-08

"GREAT website, color-true photos, amazingly speedy service and the only place I could find that sold mini cones - perfect for my trial and error level of weaving! VERY happy customer who will be back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A