"I have been a customer of Halcyon Yarn ever since they opened in Colorado. I used to visit their shop when I lived near them in Maine. I have always received excellent service from them. Everyone who works there knows the products and is very helpful helping you to get the right items. Of course they are all also friendly and happy. I had no trouble at all placing this order, and it arrived much sooner than I anticipated. The product was as I thought it would be ... excellent quality. Of course I will continue to shop with Halcyon."
"I have been a customer of this vendor for several years, primarily buying weaving yarn and supplies. I've also bought some spinning fiber and supplies. Their employees are consistently pleasant and very knowledgeable in the craft of weaving. Their service has been prompt and I've often received my order in less than 36 hours, even when shipped via ground. Prices are also reasonable. They're my "go to" guys when I need something."
"I was very pleased with Halcyon Yarn. I ordered a sale yarn and then it turned out that the color was not available. They phoned me promptly with the news and were patient while I looked for alternate colors. While I was one the phone they went and physically checked that the last four skeins of my new color was really there. It was and was in my hands in less than 48 hours. Good service and great yarn."
"The product is good, but the shipping costs are too
expensive. The customs fees are charged on delivery to
your house by Canada mail."
"Fast reply to customer inquiry resulting in a sale. Fast shipping. Very satisfied . Somewhat surprised because I have had bad experiences before."
"I have been a Halcyon Yarn customer for close to 10 years. Their products are almost always of excellent quality and for the most part reasonably priced. I have ordered 3 times this year but believe I will not have them as first choice in the future. A couple of items in a previous order weren't exactly as displayed/described on the web site and their shipping charges are less and less reasonable and much higher than retail. If I shopped in the store I wouldn't be charged for "handling" so I don't think that should the excuse. I used to like them a lot better."
"Excellent service. I received confirmation of my order right away. One item is back ordered, and I was informed of this, but the rest of the items were sent out within one day of my order and arrived on time. Each book was individually wrapped and arrived in perfect shape. I will definitely order from Halcyon again. Also, the catalogs and website have lots of useful information about yarn sett, knitting gauge, etc. "
"Love that I could order small cones... as well as large cones... of many colors perle cotton, and get them delivered in just a couple days. Look forward to visiting Halcyon when I get to Maine. Think the friendly, fast customer service reflects the people there. "
"The product quality is fantastic and the shipping was so quick!! The customer service was brilliant, they even suggested a better option for my order. Will absolutely be ordering from them again soon!!"
"A very good experience overall. The website is easy to navigate and I really appreciate the information provided for each fiber. Specifically, it is helpful to know the weight and yardage for planning purposes. Ordering was easy and delivery was fast. Best of all, I am happy with the fiber I received - no surprises!"
"The service has been amazing and extremely helpful. Some of my items were not immediately available, and they have been in contact with me the entire time to let me know what is happening.
The website is extremely easy to shop in, and gives all of the information that is currently available about the products listed. The product list is quite extensive, and it was extremely hard to whittle my wish list down to what I actually need and can use within the next few months. Another order is in the works already, however!!
I especially like your 404 error page - Webmaster is asleep on the job. It is always entertaining to see some humour on a website!
Overall, Halcyon yarns exceeded my expectations and I am thrilled with the company."
"One skein of the yarn I ordered came in just a couple of days - I have even finished the scarf. The other color was back-ordered, but they did inform me in advance that it would be delayed.
It is great to be able to order yarn and get it so quickly, as I live in a very rural area."
"Love the selection. My order was filled and shipped quickly. My family has purchased from you for years - you came highly recommended. I will now do the same. Thank you."
"Halcyon yarns is a great store with beautiful , inspiring yarns, patterns and supplies for weaving , knitting, crocheting, etc. You can't leave without buying something lovely.
They have really good classes with good teachers."