"Great company, never disappointing, and have honored the life time guarantee for 40 years. Example, electric toothbrush that failed to work replaced after 15 years. Can you beat that guarantee? "

"We replaced a worn out pair f slippers by buying a new one. It's not right to exercise the lifetime guarantee for wear. But you could offer free shipping like other sites."

"Roomba 980 is fair traded all around so the only questions are:
What is in the box?
Is there an extended warranty?
What is the freight cost?
Looks like the boxes are pretty standard but HS has the only LIFETIME Warranty. Amazon charges $76 to extend it from 1 to 3 years, although shipping is included. So, for the extra $46 shipping at HS, I saved $30 from Amazon AND got a lifetime warranty. Just could not beat that deal!!"

"Good quality items fairly priced."

"I've used the product I ordered today in years past and am very satisfied with it. Easy to find and order on your website. Thanks!"

"I was upset that the shipping and tax added about 25% onto the cost of the item. I think you should have free or flat rate shipping for items that don't weigh a lot."

"Great Company, Very Satisfied with products and services. easy to use online web site."

"I have depended on HS for inovative products for more than 40 years and never disappointed. "

"I've had excellent experience with Hammacher Schlemmer. Interesting products not found elsewhere."

"I WAS LOOKING FOR 11 1/2 SIZE BUT YOU HAVE NO HALF SIZES? IF THE 11 DOESN'T FIT, I WILL BE RETURNING THEM."

"My experience with your website and product search was a good one. I found it simple and straight forward to work with.

Thank you,"

"Thank you for a great selection of products."

"Just what you said it was"

"I'm willing to try the water absorbing large garage mat. It will be great if it works as advertised."

"order was split into shipments, this caused problems with credit card charge
had to reorder, charged twice for shipping
customer service clueless "