"Ease of purchase was impressive, hopefully the back order doesn't take to long to arrive......"
"Extra charges over stated price are too much"
"I am STILL waiting to even hear when items I returned for exchange will be sent. I am not happy with your service at all. I am going to try again with this order.The last order way returned on Dec.28,2017."
"so far everything that has arrived is exactly what I expected"
"Wanted to return a previous hair trimmer which stopped working but I have no in proof of purchase . I purchased several yrs ago & have moved a few times since. I'm currently in a senior living community in AZ."
"My experience with Hammacher Schlemmer has been highly satisfactory.
My year-end orders have delivered on time; and involved no return of merchandse.
"
"the more you buy the more it costs to ship. sort of opposite most sites"
"Phone Customer Service Excelent"
"This is the third time I have ordered from your company and I have been very satisfied with the other two and with the availability of these unique-type items."
"it was fine and done quickly except for your required comments.
"
"Excellent product. Full steam and silent."
"I've had one of these pillows for several years, just now ordering the 2nd one. This comfy little pillow is on my bed wherever I go - it is small enough to tuck into a suitcase for traveling. My neck issues have decreased greatly because of this little gem!"
"Why is this required? Okay I've only returned one thing and it was graciously accepted by you...."
"I've only ordered one item prior to this new order submitted today; however, the item that I previously bought performed exactly as described in the catalog. I am so pleased with it that I've recommended it to my friends and family. I had purchased a cheaper, similar item from another retailer and the product did not work and I could not get a refund. I'll be buying from Hammacher Schlemmer from now on!"
"Supposed to receive free shipping on items over $99, but it wont accept my code. Being charged $22.95 for shipping"