"person was awesome. quickly assessed the situation, and determined that a repair was needed. made it easy. thank you. "

"I really hate changing from purse to purse so I have been looking for one purse that I can use daily, day into evening casual and can be dressed up. My Hammitt bag is a great bag that looks good with all my outfits."

"Hammett purses are the best! Very soft and lush leather! I ordered online and everything went perfectly, I even received my order 2 days early!"

"Easy to order ! I love using my Pay Pal for order. "

"From the moment I reached out to Hammitt the customer service made me feel like we were family. They were quick and efficient with my request and my bag came back repaired in such great care! Thank you for everything, I look forward in continuing my Hammitt collection!

Robin Paisley"

"Maya Davis my sales person was attentive and extremely helpful. I love my new bag!"

"I love my purse thankyou fixing it for me "

"The purse is beautiful and the way it is wrapped was a pleasant surprise. My daughter will love it. Thank you"

"Hammitt continues to design beautiful purses made from top quality leather. "

"Excellent….Could not be better….lovely product great service!"

"I'm updating my poor rating of Hammitt. I had 5 complaints regarding follow-up. After reviewing, I called Hammitt again. This time I reached Victoria. She was polite, knowledgeable, helpful, and prompt. She called me back as promised to not keep me in hold too long.

She immediately issued the refund I was due, she located my order, and she made a concession in like kind with a bonus.

Hammitt's quality and style is top notch. But customer care is equally as important to me. My wonderful experience with Victoria saved a customer & secured me for future business. "

"I received the limited edition Kyle Riveted today and it’s absolutely spectacular! Also, the packaging was really special with the premier collection touches! What a treat - to me from me. "

"I emailed Hammitt in the morning on 11/21 about my warranty repair request. That’s same day my request was approved and I was emailed a shipping label. The same day. Then I got a notification on 11/27 that my bag reached the facility. On 12/2, they sent a message saying they had shipped it back to me. And on 12/4, it arrived. They couldn’t have been nicer or more efficient! So. It took 9 business days to get my bag back home—and this was over thanksgiving— with a brand new strap and repaired hardware. She looks better than ever. "

"Love Hammitt bags. The leather is so soft, bags are well constructed, signature lining is unique and styles are beautiful."

"The online order process was easy and the purse is such incredible quality "