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Product & services pricing
3.61/5
Chance of future purchase:
3.99/5
Shipping & packaging:
5.00/5
Customer service:
4.13/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-12-03

ALWAYS BUY HAMMITT

"5 star customer service. Best bags ever. I was in need of a little repair. It was simple, easy, fast and convenient. Thank you!"


Verified
4/5

2024-11-23

Well Planned

"Lots of amazing activities. If I were shopping with a friend it would have been a lot more fun"


Verified
5/5

2024-12-03

Excellent service!

"I was not aware of the lifetime warranty (or had forgotten about it.). I was so happy to find out that I could have my purse fixed at no cost, as I had only bought it 6 months ago. I was not a happy camper, and got on the website to complain. You can’t believe how happy I was to find out the lifetime warranty covered my purse problem. It was sent, repaired, and received much quicker than I anticipated. Love my purse!
"


Verified
5/5

2024-12-03

Excellent

"When I sent my Hammitt to the hospital, I was told it would be 5 - 7 weeks. I was bummed. But within 2 weeks I had my purse and it's good as new! Thank you!"


Verified
5/5

2024-12-03

Ez to use website

"Wife loves the handbag- she is very happy"


Verified
5/5

2024-12-02

My first Hammitt

"Just received mine, it's gorgeous and the leather is so soft, but not so soft it doesn't hold it's body. I bought my mom one too for Christmas, and hoping she likes her as well as I do mine!!! "


Verified
5/5

2024-12-02

Fast and easy repair

"The zipper stopped working and was able to get it fixed in just 2-3 weeks"


Verified
5/5

2024-12-02

LOVE HAMMITT!

"I have several pieces and continue to acquire more! Hammitts are unique and you don't see everyone carrying them. Keep the artistry going !"


Verified
5/5

2024-12-01

Unbelievably helpful!

"I went into the store because I was attracted to the handbags in the window. Inside, I found so many bags I liked I couldn't decide which to buy. I had to try multiple bags to find the perfect one that would hold all I need to carry (wallet, keys, 2 pairs of glasses, cash, lipstick, etc) without being too large. (I only just started carrying the glasses so I needed something to manage this.) They were incredibly patient with me, showing me different bags to suit my needs. I love the bag I bought and will be using it every day... for years to come, I expect. "


Verified
5/5

2024-12-01

Comes in perfect packaging!

"Ordering on Hammitt was a breeze. They do offer the PayPal pay in 4 option, so that's just an added bonus! My shipment arrived way before time. The best part of it though was the packaging and the box it arrived in. It added a totally luxe feel to the experience! "


Verified
5/5

2024-12-01

Too good,….as always! Works every time!

"HAMMITT products and customer service never lets us down. Makes it easy for me if I’ve not left enough time to plan the perfect gift,…I’ve never failed with pulling the trigger on a HAMMITT, saves my b…. every time! "


Verified
5/5

2024-11-30

Excellent!

"Eric and the rest of the staff were terrific!"


Verified
5/5

2024-11-30

best customer service

"Had an issue with two gift cards and customer service was so helpful! Took care of it right away and was able to make my purchase quickly!! "


Verified
5/5

2024-11-30

Beautiful bag!!

"Just as great looking as the photo. "


Verified
5/5

2024-11-30

Perfect for concerts and stadium games

"I love my clear stadium bag. The size is perfect for what I need, and I have received many compliments. Challenge is keeping it hidden from my daughter. "