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Product & services pricing
3.75/5
Chance of future purchase:
2.50/5
Shipping & packaging:
5.00/5
Customer service:
2.50/5
Return/Replacement policy:
5.00/5

Verified
5/5

2024-04-03

Cutest crossbody EVER !

"Love the creamy white color of Biance and the red suede accent. "

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Rep reply posted 2024-04-04
A rep from Hammitt, Christy_Hammitt, has responded:

“We are thrilled you love your VIP | Calla Lily White/Brushed Gold! The creamy white color with the red suede accent is such a chic combination. Thank you for choosing Hammitt!

Hammitt Concierge | Christy | We Care | 833.426.6488”


Verified
5/5

2024-04-02

Elegance!

"I purchased the MONTANA CLUTCH LRG in Calla Lily White/Brushed Gold, and this bag is aesthetically beautiful. Also, the bag is so functional; pocket for your phone, area for your wallet and sunglass case, and another compartment for my keys. I will definitely be buying another one in a different color. I have my eye on the black one, too!!!
Thank you, Hammit for making such a beautiful and functional piece of art! I’m very satisfied!!!
"

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Verified
5/5

2024-04-02

Beautiful

"I love my latest purchase. The blue is gorgeous and the green zipper sets the blue off. It’s my third Hammitt bag and I hope there will be more"

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Verified
5/5

2024-04-02

Love the customer service

"I had to exchange a wallet for a smaller wallet, the website wouldnt' let me pick what I wanted. I messaged customer service and got a return email right away and the rep helped me through the process and sent me shipping label and ordered me the wallet I wanted. GREAT CUSTOMER SERVICE. I love the quality of leather on Hammitt purses and accessories, the value is amazing for the quality. "

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Verified
5/5

2024-04-02

great experience

"I wandered into the store while exploring Manhattan beach. The bags were beautiful and the experience was awesome. The owner happened to be in the store and he was so friendly. He even danced with my 6 year old son! I purchased a bag and immediately ordered another a few days later online. The leather is amazing and the prices are great. I have been telling everyone here in Massachusetts about these bags!"

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Verified
5/5

2024-04-02

Repair

"I needed a repair for a purse I purchased a while ago & the process was very simple. Within a couple weeks of first contacting HAMMITT I have my purse back with repairs complete. Thank you for taking care of my repair without hesitation & with great customer service! "

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Verified
5/5

2024-04-01

Great customer service

"I needed my favorite handbag repaired. Customer Service was great to deal with. "

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Verified
4/5

2024-04-01

Love the bags but!

"I absolutely love my Hammitt large Daniel bags. BUT a little disappointed that the o ring broke in 7 weeks within receipt of my bag. The repair process was relatively painless, aside from having to package my bag and drop it off at FedEx, but at the price point ($725), the bag shouldn't need to be repaired within such a short period of time.

"

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Verified
5/5

2024-04-01

Hammitt Stands Behind Their Word!

"I never thought I would need to have Hammitt repair a bag; that is until I noticed a zipper toggle missing. The process was seamless. No cost including no shipping fees. They communicated throughout the process. Received my bag back today, just like new. Hammitt stands behind their promise."

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Verified
5/5

2024-03-31

amazing customer service

"Unexpected customer service. Thank you for such work values
"

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Verified
5/5

2024-03-31

A truly awesome company!

"From start to finish, this was a great experience. I made purchases, a return, and a repair. Such great customer service and I love all the little special touches from the way they make emails cute and fun to the high end packaging. Great company and I LOVE my bag and wallet. "

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Verified
5/5

2024-03-30

Dozens of Hammitt bags

"I have at least a dozen Hammitt bags and I love them all!"

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Verified
4/5

2024-03-29

Website

"Website was difficult to navigate. Product was outstanding "


Verified
5/5

2024-03-29

Excellent Customer Service!

"My issue was handled very promptly and to my satisfaction. I love my purse and already have made another purchase!!"


Verified
5/5

2024-03-28

Excellent

"There were no issues. I love my Hammitt Charles Crossbody and I would recommend your products to my dearest friends. I love the quality of construction and the materials used. I am sure I will have many years of service from your product. Also thank you for being a caring company."

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