"Handbag arrived in perfect condition and love the color and style . Look forward to carrying it this summer. this is my second Hammitt handbag and will be keeping my eye open for other new styles. Thanks "
"I was interested in the Tom zip in a certain color but it was out of stock online. I messaged Hammitt and was promptly answered and put in touch with the store that had one left in stock. I have had to reach out before to customer service and always have had an excellent experience."
"I loooove my purchase. Looks even better in person. I am very satisfied. "
"Purses (all 3) are beautiful. Tons of compliments. But stop charging for the boxes or incorporate the cost into the price. I'd prefer not to spend $90 in boxes. Good grief."
"Takes forever to receive product. I still don’t have it. "
"Stunning cross body bag!
Leather is exquisite!
PS the packaging was a nice surprise!"
"Love this wallet for travel fits perfect in my bag and matches perfectly Love it "
"Easy to order and follow up with excellent. Packaging beautiful and communication for order tracking great!"
"I had a couple of spots on my Hammitt purse. The customer service rep was so kind, efficient & helpful. I followed her instructions & my purse looks brand new again! Thank you HAMMITT!"
"Love love the color of this collection "
"I have a few friends who have Hammitt bags and have raved about them. I had this bag in mind but it was sold out for a few months…luckily it was back in stock and I placed my order. I LOVE it! The leather, the construction of the bag is just amazing! I have a LV bag that was 6x more and the quality of that bag does not compare! In love with my new purse!"
"I reached out via your website and left a voicemail message without any response! Finally I was able to get through to customer service and Johanna was able to help me. "
"Had a really nice experience at the store the gal help me pick out the exact perfect purse for me very very appreciative and in love with it!! "
"I own several Hammitt bags and each one is beautifully made and well designed. I’ve never been disappointed. "
“We are thrilled to hear that you are such a loyal fan of our Hammitt bags! Thank you for your support and for choosing us for your handbag needs. We appreciate your kind words and look forward to continuing to impress you with our quality and design in the future.”
"Johanna went out of her way to help me pick the perfect bag for travelling.
I value customer service we so seem to be lacking these days.
She will **** back to Hammitt every time to spend my money on quality bags and customer service."
A rep from Hammitt, Hammitt_Johanna, has responded:
“Hi there! Thank you for taking the time to leave a review. Our team works as quickly as possible to reply to each of our fabulous customers. We do appreciate your patience and it was my pleasure to help you! I hope you are back to enjoying your Tony! Please reach back out if you are ever in need of assistance and we will be happy to help. - Johanna
Hammitt | We Care 833.426.6488”