"This is definitely the worst business I have had to deal with. After placing an order to be delivered to my house in Minnesota, the package was forwarded and sent to Oregon..I do not know anybody in Oregon and have no idea why it would be sent there but the business is unwilling to help me.. Please do not order from this business."
"Great service and customer service was very helpful."
"The products are great, and arrived quickly. However the tracking number they provided was incorrect. When I called to correct this, I failed to connect with either a VRU or an actual agent. There wasn't even a voice mail. The email I wrote them was never replied to, nor was the online customer service chat ever staffed. This company has terrible business skills. I tried for days to connect with anyone within the company, even choosing options for other departments. Yet I never got to speak with anyone.
If my product hadn't come, I feel I would have been out of luck, since there was no way to get in touch with this store."
"I ordered two ipad carrying cases for my grandchildren, recieved my order on time, it was correct. I love them, and I'm sure on Valentines Day the kids will also. Thank you so much, we will order from this site again!!"
"I ordered the set of 3 Antiqued Rub Through Leather Stools and they arrived in perfect condition, on time, and are beautiful!"
"The prices were good and shipping time wasn't too bad, but I found I ordered the wrong size upon receipt. I tried calling customer service to talk about how to go about exchanging for the right size and never reached anyone. I called 5 times in one day. No one answered in customer service, the phone would ring and ring then disconnect. I tried the purchasing dept to try to get ahold of SOMEONE and got voice mail...left my message and number, left a message and number with their accounting dept too...never eceived a call back from anyone....guess I am stuck with the wrong size item. Since they have NO CUSTOMER SERVICE, I will NOT be ordering them again. I know I ordered the wrong item..that was not their problem, but talking to someone about how to do an axchange would have been nice. I haven't used to other product yet to tell if that was ok or not."
"i purchased an item from this seller and is the worse experience I ever had with an online store. First it took than very long to sent my products than they lost my shipping label. In top of that I received somebody else's items. Customer service is absolutely horrible because they never pick up. I wanted to purchased more products for my new iPad but I ended up getting them from the apple store and amazon.com instead after that terrible experience.. Guest what I still have the item that they wrongly sent me because they still have not pick up the phone. Plus the screen protector I bough from them is in the garbage because is equally useless and bad quality. I do have to say that I am happy with the iPad flip cover that I was finally shipped. "
"I would not recommend ordering from this company. Their prices look good and the items seem to be okay. But, their customer service is awful and they did not ship my order out on a timely manner, if at all. It has been 10 days and still nothing. I have received packages form China faster! And, when I call their response is the same every time, and that is to keep waiting."
"I ordered an iPod skin on Dec 30th and it has not arrived. Not a happy customer in this respect."
"I recently ordered a Pink flip case for my 4G iTouch. I received the wrong product.. a Black 3G case. I have used their web contact form to attempt to get the shipment corrected. They are not responding. HUGE disappointment. "
"They charged my bank account twice for the same item. The first time I called I was told one would be declined by my bank and that's why it appeared twice. And yet both had already been deducted, neither was declined, at the time I called. The sales rep said it would come off in 3-5 days. That was Dec 31, 2010. Today (1-13-11) I am still going round and round with them - they aren't even admitting they charged me twice when it shows up that they did on my bank invoice! I'd never order online from them again."
"Well, I would LIKE to review the iPad GriponPad Rubberized Hard Case I ordered on December 28, 2010 from HandHeldItems, but I cannot, as I have not received it. I emailed customer service about it 3 days ago, but have received no response. Maybe this will inspire some action."
"I ordered and received an item from them and 2 weeks later they reduced the price nearly 60%. I called and they refused to credit me with the difference, insisting i return the item, pay for the return postage and repurchase the item. Not consumer friendly. "
"I ordered a case and usb cord for my Droid Incredible the weekend after Christmas and only after ordering did I think to check on HandHelditems reviews and customer reports. I must say, after reading so many negative reactions on other sites, I didn't have much hope in getting my products either in good shape or even at all. I was pleasantly surprised when I not only received them but the items were new and in original packaging! The only negative thing was that I had ordered expediated shippping but received my order standard shipping...but it WAS at Christmas time :)"
"extremely large selection, great prices, this is my second order , not sure if i will order again as shipping is just far too long, approximately 2 weeks average. not too good. i ordered mandriva on the same day and it was here in 4 days, from overseas!!!! newegg gets things here in 3 days, tiger in 5, so no reason whatsoever shipping should take more than 2 weeks. ordered on 12-26, still have not gotten items ordered."