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Product & services pricing
3.50/5
Chance of future purchase:
4.25/5
Shipping & packaging:
4.75/5
Customer service:
4.38/5
Return/Replacement policy:
5.00/5


Verified
5/5

2024-01-24

Best service, best selection

"Jo Ann was so very helpful when I had questions. I would recommend this company to all. Best selection, free shipping and returns!"

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Verified
5/5

2023-11-27

Used carpet ?

"I was aprehensive about buying used anything online but not here .product is described well and priced great ! Service is 5 star."

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Verified
5/5

2023-09-11

Beautiful Rug!

"I could not be more pleased with the beautiful rug that I purchased. The price was great and arrived very quickly! "

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Verified
5/5

2023-07-16

Easy Peasy

"What’s not to love? Great heirloom rugs, great prices, fast easy service with 30 day return policy if the rug doesn’t suit. Thank you from a repeat customer
.
"

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Verified
5/5

2023-06-30

Great!

"I ordered a small Kilim rug for my kitchen. This is my third purchase from Handknotted and I could not be happier! The rug is perfect, great quality, beautiful rich colors like in the photos. Fast delivery and great price!! Love them! "

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Verified
5/5

2023-04-21

"Exactly what we wanted! Quick delivery too!"

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Verified
5/5

2023-04-17

Beautiful Rug

"As always quick service and great rug!"

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Verified
5/5

2023-04-13

From order to receipt AWESOME

"Thank You! Again and Again. Not only was it easy to navigate Your site, find some thing that met every one's needs (including price point), and place an order (thank You also for the coupon), but I feel like I simply "turned around" and there it was on my doorstep... OUTSTANDING, 3 days? If that. And I love, LOVE, the simple bagged and shipped method (it being a rug after all), no unnecessary wasteful packaging materials to dispose of, Mumma Earth thanks You too
As for the rugs ...EXACTLY as pictured and described, You have a loyal Customer here when ever I have any future needs
Stay Blessed
"

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Verified
5/5

2023-03-04

Beautiful Kilim

" Beautiful Kilims with vibrant color. They arrived promptly and are as they appeared on the company’s website. I’m very pleased. "

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Verified
5/5

2023-02-14

Beautiful rugs and fast shipping

"Can't wait to but another one!"

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Verified
5/5

2023-02-13

Handsome rug

"In my neighborhood rug shop, I couldn't find a rug I liked in the size I needed. I found a beautiful rug on the Handknotted website, and ordered it. It arrived very quickly, and is in excellent condition. It will look beautiful in my new house, and I'm so glad to have discovered Handknotted."

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Verified
5/5

2023-02-07

Love the rugs!

"I have bought 3 rugs now from HandKnotted.com and I absolutely love them!"

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Verified
5/5

2023-01-23

Always a positive experience

"Prompt shipment of quality products at a great prices"

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Verified
5/5

2023-01-14

Excellent

"I had an excellent experience with HandKnotted. The rug arrived quickly rolled up in plastic. It was well protected. The rug is just exactly what I hoped it would be. Absolutely no problems or complaints. Highly recommend. All thumbs up!"

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Verified
5/5

2023-01-07

Great in every way

"Great rugs, great prices, great shipping and great customer service. "

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