"Pleased with service and products."

"1. The rug arrived a day before promised (which, in delivery is actually a good thing)
2. The color and depiction of pattern were very accurate
3. When unfolding the rug, it is clear that this rug was not stored the way it was shipped. Except for the very outer edge (which is flipping up a bit), it immediately was flat. There are no creases.
4. It smelled like it should. Like a wool rug with vegetable dyes. I have chemical sensitivities and this doesn't smell of chemicals or any other foreign, odd, unacceptable thing.
5. The rug is accurate to the size stated.

The only thing I can't gauge because this review is written so soon after purchase, is whether this rug will last for 50+ years. I sure hope so! And it looks like it could/should. "

"Had exactly what I wanted!"

"
Excellent Customer Service!"

"thanks to handknotted.com’s excellent website and fast shipping, we were able to choose and install two large area rugs in our cottage before the holidays !"

"Beautiful selection and great quality to back it up. Love the 2 rugs I ordered."

"Nothing fancy, but very nicely made and well maintained. When original rug purchased was being prepared to ship, it was found to be damaged and not suitably repairable. JoAnn was in touch immediately and together we found a similar and nicer rug within the original purchase price. Quickly delivered in excellent condition. Now on the floor in our informal dining area and everyone loves it."

"I love the rug that I got from handknotted.com - it looks exactly as expected, actually better in person, is the size I expected and seems very high quality. I anticipate buying more rugs from this site"

"We have bought several rugs here and are absolutely satisfied every time!"

"This company has been very interested in my satisfaction and goes the extra mile to make it happen. They are prompt with responses and assistance with returns. "

"Will do business again! No doubts! "

"Great rug and great delivery service. I paid extra and it got here on time!"

"Rug looks great and in excellent condition as described. Joann was very patient and professional. Thanks to Johnny as well"

"Last week, this would be a 5 star rating. I absolutely loved being able to “view the rug in your room”! It was such fun and I picked out two rugs that I might not otherwise have chosen! I have ordered them and they are on the way. However, since Saturday, that feature to ‘view in a room’ has been removed from the website! Why?? Hence my 4 star review rather than 5. Please bring back that feature! It was incredibly helpful and just plain fun!"

"I have purchased several of the same type rugs from Handknotted. They have always been good to work with and easy purchase experience ."