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Product & services pricing
3.13/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.69/5
Customer service:
4.17/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-10-22

Excellent source of high end, quality carpets

"Quite happy with my purchases. Rugs as described--BUT!!! need to look carefully over ALL the photographs. The initial photo is usually color enhanced--- so your eye catches it. Need to inspect carefully the subsequent photos--so you will not be disappointed with the slightly darker colors! . I am happy so far with my purchases. Very well packaged, professionally expedited and very speedy delivery. I am mostly pleased that I can find the Items I collect mostly Persian and tribal and which are pleasing to me--and this at a very reasonable price when you hit the sales... ;-) "

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Verified
5/5

2018-10-24

Quick & Right!

"My rug arrived within just a few days! Rug was exactly as shown on site. "


Verified
5/5

2018-10-23

"I love the rug. It looks just like the photo in your collection. Just beautiful and getting lots of compliments on it"


Verified
5/5

2018-10-19

Antoine in customer service

"Excellent as always. This will be my 5th rug purchase from Handknotted/eSaleRugs and every experience has been superior."

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Verified
5/5

2018-10-17

Beautiful rug

"It looks exactly like the picture."


Verified
4/5

2018-10-16

Great photos!

"The only suggestion that would have made my shopping experience perfect would have been the ability to sort by width rather than just length for runners. "


Verified
5/5

2018-10-15

Rugs exactly as described, great values.

"We ordered 6 rugs from Handknotted.com and have been very happy with all of the rugs. They are exactly as described on the website and represent excellent values compared to other rugs we have seen online and in shops. The rugs were promptly shipped and arrived quicker than we expected. We are VERY happy!"

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Verified
5/5

2018-10-15

Mashad Persian Rug

"I stumbled upon HandKnotted.com by chance after deciding to purchase an authentic Persian rug. I looked at the the reviews on Reseller Ratings before taking a chance with my purchase. I was very pleased on how everything transpired. The pictures and description of the rug was spot on. HandKnotted sent out the order out very quickly, and was received in in great condition, packaged well. Please note, I am just a homeowner that was looking for a nice quality rug for my living room, not an expert nor a dealer of rugs. Highly recommended."


Verified
5/5

2018-10-14

loved handknotted!

"Rug as described and delivered in a timely manner. Would definitely use them again!"


Verified
5/5

2018-10-12

Great rug

"It was as described, shipped quickly. We are very happy with it."


Verified
5/5

2018-10-12

Excellent

"The rug was a great price and really nice quality. One of my rugs was not available and they contacted me immediately and offered an alternative. I received my rugs 3 days after my order. They were perfect and I would definitely order from them again."


Verified
5/5

2018-10-09

"Prompt delivery and easy return "


Verified
5/5

2018-10-08

Very happy customer

"Great rugs & super quick delivery."


Verified
5/5

2018-10-07

Great Customer Service

"Had a shipping problem because rug was shipped FedEx. 100% of my shipping trouble is with FedEx. I often wonder how they stay in business. This merchant was very helpful and stayed on top of the issue until delivery was made. Does FedEx not pay enough? I do a tremendous amount of online buying and never have trouble with UPS, USPS, or DHL. The freight truckers have also been good, once they figure out how to turn around in my pasture. What is it about FedEx that they are so consistently bad? I groan when a merchant ships through FedEx, knowing I will experience problems and delays.

Oh, and very good quality Kilim rug.
"

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Verified
5/5

2018-10-02

Great experience!

"Rug came quicker than expected and is beautiful! Very high quality for a new rug at the price.
"