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Product & services pricing
3.13/5
Chance of future purchase:
4.07/5
Shipping & packaging:
4.69/5
Customer service:
4.17/5
Return/Replacement policy:
5.00/5

Verified
5/5

2018-11-11

Above expectations

"Communication, handling and vshipping were all excellent. The quality of the rug was way beyond expectation."

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Verified
5/5

2018-11-25

Fabulous!

"Gorgeous rugs look even better in person than on the web. A+ plus plus plus"

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Verified
5/5

2018-11-24

Kilim Rug

"Such a great company; excellent price, very quick delivery, and rug was everything that was shown in pics. Will order from hand knitted.com again. Thank you!"

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Verified
5/5

2018-11-22

overall happy customer...

"Great to be able to track my delivery. Received before estimated delivery, love my purchases!"


Verified
5/5

2018-11-22

Beautiful rugs

"The rugs were delivered quickly and well-wrapped. They are both beautiful-- they even look better than their photos. Great on-line shopping experience.
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Verified
5/5

2018-11-22

"Loved the modern wool rug I bought from Handknot. It arrived so quickly via Fed Ex and it looks great.i have no idea how it will hold up , but looks and feels so good right now. "


Verified
5/5

2018-11-21

Fast Shipping

"The rug we purchased as exactly as described on the website. Shipped the next day and received quickly. Expertly packed in waterproof materials."


Verified
5/5

2018-11-19

Beautiful rug

"Beautiful rug for a pretty great price!! Quick shipping!"


Verified
5/5

2018-11-17

Seamless return/exchange - beautiful final product

"I ordered a 14' runner which ended up having a significant curve in it. Returned it easily and purchased a 2nd one which I received yesterday. It's absolutely beautiful. Great online experience. Highly recommend these folks."

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Verified
5/5

2018-11-16

Very Pleased

"Never thought I would buy a Persian Carpet on-line, but Handknotted had what I needed, no one else did. So took a chance and am happy I did. The sales staff was very helpful. Carpet was delivered quickly, was just as described and shown in the several pictures, and the wrapping fully protected the piece in transit. Will be a returning customer."

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Verified
5/5

2018-11-15

Great rug and great customer service

"The rug arrived in just a few days. It was exactly as described in terms of quality and colors. The rug is soft and top quality. We had a few follow up calls with the company and their customer service reps were top notch."

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Verified
5/5

2018-11-13

excellent

"It arrived in a few days in great condition. I will order again."


Verified
5/5

2018-11-12

Fantastic experience!

"We purchased 3 rigs for 2 days, Selection of the highest quality unique rugs is simply amazing. CS experience was above any expectations- all 3 purchases were made with phenomenal help and highly professional advices by Jo Ann.
Shipping was very quick and all rugs (with pads) were packed so carefully to protect the highest quality of the products. Thank you, Handcrafted.com! Thank you, Jo Ann! What a fantastic experience, the best that we ever had!


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Verified
5/5

2018-11-12

Happy Purchase

"The rug came just as it was described. Colors were as shown and it is reasonably priced. I will buy more."


Verified
5/5

2018-11-08

great experience....

"Rugs were here within a few days, and were exactly what I wanted."