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Verified
5/5

2012-02-18

"Received items in good time, well packaged and items are exactly as described. I'm very pleased with Hardwareandtools.com and would be happy to shop with them again."

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5/5

2012-02-17

"Very good experience. I purchased a couple pressure gauges from them but they arrived broken, thanks to the post office. Their customer service communicated very well and quickly to get a replacement out. Kudos to their customer service. "


5/5

2012-02-16

"VERY GOOD AND GOOD EXPERIENCE WITH ORDERING"

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5/5

2012-02-15

"Shipped quickly and prices were good."


5/5

2012-02-15

"Have never been disappointed in the quality of the product or the price on anything I have purchased from Hardware and Tools. My most recent purchase is no exception. Tool works great and look forward to future projects as well. Thanks Hardware and Tools for a job well done!"

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5/5

2012-02-15

"I enjoyed shopping at hardware and tools for the first time. It was quick and easy to do so, look forward to doing in again."

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5/5

2012-02-14

"Had what I needed and the price was right. Looked at other local home improvement stores and they didn't have what I was looking for.

Thanks,
John Moore
Director of Maintenance
"

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3/5

2012-02-14

"Order has been back ordered, waiting for it"


5/5

2012-02-13

"Product and delivery was exactly as described."

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5/5

2012-02-13

"Very good service and prices"

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Verified
1/5

2012-02-10

"I returned a box of lamp holder sockets this week that were not the item as I expected. When the sockets arrived I discovered that they were plastic. In the description on the invoice I found the small print that said that the item was 'thermoset'. I did not notice this when I ordered. The company's return process is straight forward and I was willing to take the loss for the cost of shipping as I returned them and the value of free shipping to get the items to me. I received an email today indicating that I would be credited $59.58 of my original $81.00. I spent an additional $10 to return the package via USPS. The net is over 40% of the cost. I am very upset by this high cost particularly because in looking at the website the socket is shown on a page headed as PORCELAIN SOCKETS. http://www.hardwareandtools.com/Porcelain-Lamp-Holder-Sockets/. I find no way to contact this company to make my case known so I have resorted to your reviews. I trust that the company reviews these matters and will get back to me. Thank you."

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5/5

2012-02-10

"Very Good. Extremely fast delivery, came two days before promised."


5/5

2012-02-10

"Exceptional quality and service. I will be ordering from Hardware and Tools in the future."


5/5

2012-02-10

"The items that I ordered arrived as described and in good order. They were also delivered in a timely manner. The transaction was neat and clean in all aspects. Couldn't ask for more."

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5/5

2012-02-10

"I can always depend on Hardware and Tools to have the things I can't find locally. Living rurally means a long trip into "the city" and more frustration than it's worth, as I have to go to multiple stores to find the items I need. The fast, to the door delivery of items I need makes them one of my favorite online merchants."

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