"Ordered a Logitech Revolution Mouse refurbished and it arrived within 3 days.. What an awesome mouse."
"I bought the Logitech G25 racing wheel and saved at least $150 from retail prices. Works great and looks like new"
"I ordered a Cooler Master Blue Ice Pro Northbridge chipset cooler and they shipped it out the very same day. I received it within 3 days of placing my order. Great price and fast shipping."
"I have been a customer since 2005. They have the best prices on all the items I am looking for. They offer quantity discounts on the items I buy the most. You guys rock."
" I have purchased over 20 items from this reseller this year. His items are AWESOME! These are the best prices I find ANYWHERE on what he sells. I actually resell these items and make a profit! One of my top 10 resellers hands down!"
"At First I thought I got screwed out of forty bucks when my order said it shipped on the status but the tracking number was invalid. So I wrote a email to customer service saying wheres my order I want a refund if they ever read it. I wrote that at 10pm, 20 minutes later I get a call from them saying we're sorry but the product I ordered was out of stock for a few weeks waiting on the next shipment to come in. So they offered me the 15" cold cathodes for the same price as the 12" ccs so I took that offer. So basically if you have a problem with your order email and they'll get back to you soon."
"Ordered a set of refurbished Logitech Speakers from Hardware Cooling. The product arrived promptly and in great condition. I saved at least $100 buying from Hardware Cooling."
"I ordered Enermax Aeolus Aluminum Notebook Cooler Total: $84.90 on 07.07.2008 they immediately took money from my credit card and to this day i haven`t receive my order i wrote them 6 emails to refund money or i will report them for fraud they answered only 2 times that they having trouble to ship to my country serbia (yugoslavia) via usps but i have received over 20 orders via usps without any problems i also call them 3 days ago that is my 4 call to them to refund money they said that they will issue refund on that day at the end of the work and they didn`t do anything.
status update 04:04 european time
After another email that i will report them they issue refund of my money"
"I placed an order for 3 ball bearing HOC fans, but was sent the wrong item. I got much cheaper much crappier galaxy brand fans. I called 3 times at different times and no one will answer the phone. I emailed support about my problem with no response for 3 days. I suppose i'm left with the only option to do a charge back on my credit card. I'm not sure if these fans aren't made anymore or what, but the fans they send me arn't even listed on their site as avalible to buy."
"I purchased a Logitech Keyboard & Mouse Combo from hardware cooling for twenty fix buxs and got it the very next day. Great price and great service for standard shipping. Thanks hardware cooling."
"I will never purchase from HardwareCooling again. A previous order 2 years ago went through with no problems. This time, it has been nearly 3 weeks and I have only received a partial shipment.
After 10+ phone calls I have only spoke to a person once. Calls and emails are not returned.
"
"*UPDATE*
I called today and someone finally answered. I cancelled my order with them and was issued a refund.
Ordered 2 fans, and selected 3 day UPS shipping because the site said it would arrive in time for the holidays. It's now 1/2/08 and nothing! I've called and emailed. No responses. I just want a refund.
Date Ordered: Wednesday 19 December, 2007
Products
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1 x Evercool 70mm Fan (70x70x15mm) () = $4.99
1 x Evercool 70mm Fan (70x70x25mm) (EC7025H12CA) = $6.99
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Sub-Total: $11.98
United Parcel Service (1 x 0.495lbs) (3 Day Select): $9.79
Total: $21.77
"
"I placed an order for an Evercool 3 Fan Hard Drive Cooler Sunday on August 12 2007 at about 11:30pm. Received a confirmation Monday August 13. My package came in the mail Thursday August 16. Because I'm very cheap, I chose the cheapest shipping method and was quite surprised how fast I received it. The cooler was packaged carefully in a sturdy USPS box. "
"Placed order on 8/1. Rec'd on 8/6, but two items were incorrect--wrong case fans were sent. No response to msg left on "Contact Us" page, so I called them on 8/9 and the guy said he would send the correct fans that same day. No fans rec'd as of 8/15, so I called today to check on status. The guy said he needed to check on it and would call me back in 45 min. No callback rec'd an hour later, so I called them again but got answering machine this time, so left msg. That's where I'm at as of 0930MT on 8/16. No correct fans rec'd yet and no info on their whereabouts.
Follow-up comment: Hardware Cooling never did send the correct fans like they said they would and I never rec'd any explanation why. So I sent them a final msg on 8/24 via their "Contact Us" page requesting a refund for the difference between the more expensive ball bearing fans I paid for (and never got) and the cheaper sleeve bearing fans they had sent me. It is now 10/6, and I never got any response or a refund. Take your chances..."
"I ordered a bunch of cooling fans from HardwareCooling.com they were very fast with my order. Received my order in 2 days. Not only do they provide fast shipping but they were also friendly on the phone. The customer service rep I spoke to knew alot in regards to cooling fans and which cooling fan I should go for my setup. I would definetly refer hardware cooling to all my family and friends."