"Ordered side chairs not real easy to put together "
"The delivery company only delivers from 9-5 MONDAT THROUGH FRIDAY. They never called to set the delivery up. I had to wait a week and a half to get it delivered due to there schedule and my daughters work and school schedule. They showed up two hours before the SCHEDULED time. If you work, be prepared to take the day off of work to wait for your delivery. "
"My granddaughter's cedar chest arrived right on time in beautiful condition. The quality was even nicer than I expected.Thanks!"
"Great prices. A superb selection!! "
"the Pet gate was well priced, well made and fast delivery "
"I ordered this gate system because our Mastiff puppy ate our couch. Well not the whole thing, but let's just say I could have put it on Facebook. :) I purchased this gate to block off our living room while we're gone, but as it turns out, I can block off our brand new pit group on its own. I don't like the idea of him being locked in the crate and be trapped if something happens and our mastiff girl gets the run of the house. So this worked out perfectly. The quality of the materials is way better than I expected. And it can be used in so many ways, including making a closed circle. You can purchase this item with confidence. :)"
"Purchased a fire pit and it came quickly and is in great shape. Can't wait til summer to see how it lasts."
"I ordered a large, bulky item. It arrived in excellent condition and the product was even nicer that illustrated on Hayneedle' website!"
"I can hardly believe that I was able to put it together by myself. It looks like the photo, beautiful! The price and the delivery was spot on.
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"The house is so cute but the top piece was cracked and the flooring wouldn’t stay properly so we had to screw it into place."
"Searched for affordable bar stools & finally you guys had exactly what I was looking for!! Thank you Hayneedle!! "
"Contacted customer service about a missing part. They responded within minutes that they could not get a replacement from their supplier, but they worked fast to provide an equitable solution."
"My first order was delivered in three days. A baker's rack. It was well-packed and easy to put together. Next was a garden stool, also well packed. It looks great in our garden room."
"Overall the product and everything was great, but the shipping is not "to the door" shipping like it states, it's "first dry place" which if you live in a condominium could mean your lugging a 200+ pound package up to your unit. Just make sure someone who is capable of doing that is there to receive the package.
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"I ordered a patio set that needed to be assembled but some parts were missing. I called to see if they could ship them to me but got a call from them saying they didn’t have the parts available. They took $$ off of my order to compensate for that & my husband was able to find parts at the hardware store to do the job. I felt that this was great service for my inconvenience. Thank you!"