"Edit: After a bad experience, Hayneedle stood by their product and made it right. I give them a lot of credit for that.
Original post: Purchased 2 Adirondack chairs and 2 benches. Chairs were not sanded very well and are already losing coat. Only 1 bench showed up with mottled finish. 1 bench was so broken that Fedex shipped it back before I even got it. All boxes showed up with holes in them. Hayneedle refunded me for the broken bench but would not reorder a new one for me at the same price, so I had to do a second transaction for a new bench. It showed up with obvious signs of wear. To me it would appear most of their furniture is B stock or at least lacks good qc. I don't think I would purchase from them again in the future, though YMMV. I don't usually write reviews but my inbox was hit up for a request for review so here you go!"
"Fast service and lowest price available"
"Arrived quickly, clear assembly instructions, good quality."
"I recently purchased a gazebo and a fountain and am in love with my deck oasis. "
"I found an inexpensive swing and purchased it. "
"Purchasing was easy and product looks like quality. Received in short time. Time will tell."
"The bench material is excellent as is the comfort. Better images for the directions would help in putting the bench together. One piece had to be re-drilled to make it fit. Otherwise, we’re really pleased. "
"I’m giving Hayneedle a 5 Star because of their customer service. The fountain arrived broken and package was mangled. I believe Fedex played a role due to the condition of the box. Hayneedle sent me a replacement but that was broken as well. Third time was a charm as the Hayneedle rep requested extra care from Fedex. It was frustrating experience but the customer rep came through and I received a non broken fountain in time for my party."
"I purchased a porch swing and couldn't be happier with the quality, price, or prompt delivery."
"Luv luv this site very nice merchandise "
"Love our new firepit. So much nicer than anything we saw at the big box stores. Quick delivery, too."
"Original Armoire came with broken mirror. Haystack replaced unit with no questions asked. Awesome service."
"So many choices. Such satisfaction. The products and delivery is professional quality. "
"So far do good on the ourcgase"
"The cushions were beautiful. and nice quality!"