"The chairs were missing necessary hardware. The solution I was given was to print newer instructions and go to the hardware store for required bolts. I was also told it was my responsibility to pay return postage. I want the chairs but need proper hardware. I am disappointed."
"I've ordered several times from Hayneedle. You get a quality product at good price!"
"My Green house was heavy and coming out of it's packaging. Very hard to deal with in cardboard should of been wrapped in Plastic. I'm not sure if all pieces are still in tact because it was open. And I won't be assembling till next year, so now I'm guessing on it's successful construction. Not sure if satisfied as if yet, I'll Yelp later next year."
"I ve had 3 excellent shopping experiences ! Also customer service was helpful and friendly . Very professional ! "
"I ordered a red wagon. It can in a few days and and I put it together. I can't wait see my granddaughters face when ZI deliver it!"
"Anything I needed that was available through Hayneedle, I will be using their superb service. "
"Most of my orders were placed via the website. However, there were times that I needed to call in around 9pm. The customer service reps were extremely nice and place at that time of the hour. All items ere in stock and shipped immediately without delay."
"easy process, quick delivery, and great product"
"Lounge chair i bought is very wobbly. I was expecting good quailty. One star. Very upset."
"Love these chairs!
They are lovely and solid. Wow and Hayneedle got them there quickly."
"Your furniture contained the wrong screws. I called and asked for the correct screws, was told you'd fix it and I never heard back from you - even though you said you'd get back to me a week ago."
"beautiful colors great umbrellas so far"
"Bought a hammock and stand. It was great quality, easy to put together and even arrived before the estimated date. "
"Everything was as promised. "
"The firepit is beautiful and looks great on our deck. I paid extra for inside delivery and the delivery person couldn't have been more professional and nice, unpacking and placing the pit on my deck and ensuring I was happy with it. "