"I purchased a Klean Kanteen water bottle for cheaper than at the Klean Kanteen website and it arrived in 2 days! Stoked! "
"This experience has been very frustrating. After giving a "first review" on a previous purchase I expected a promised 20% off coupon code by email. I didn't receive the code until I exchanged complaint emails with HealthEGoods. Then the discount code didn't work and my order was mysteriously confirmed before I could try to solve the problem. I immediately emailed support for my discount, since I had increased my order, as expected due to the discount. HealthEGood's response to this request for help was a solicitation for feedback.
UPDATE: I observed HealthEGoods's enthusiastic response to my original review stating how pleased they are to have resolved my problem. Sounded happy & frisky--except I haven't heard a word from them. I also have not received a receipt for credit to my card for the discount they claim to have applied. The merchandise has arrived in good time & order. "
"Dear Jatone: Some time back I purchased 4 water bottles from your company and they were very difficult to close and the strap broke on the first one I managed to get secured - it was order number 11897 for your reference. You issued me 4 new waterbottles and I didn't even have to send the other ones back you cleared it for us somehow - it saved us much postage costs. I just wanted to follow up and say thank you so very very much. I didn't get back in touch straight away because of a number of life incidents, one of which included my father dying and I had to go back to Australia on short notice. Anyway....i'm back now and I found the receipt for the replacement hot water bottles which I had kept for the purpose of thanking you. Your company is outstanding in honesty and customer service. This is such a rare thing, and I will pay your integrity forward to you when ever possible. Thanks Jatone. I'll be visiting your website.
Thank you sincerely, Glenda"
"Great buying experience! Saved 35% with HealthE Goods compared to other stores and the product was exactly what I ordered. Very happy with my purchase! "
"I'm very satisfied with my buying experience with HealthEGoods. They contacted me immediately about limited stock of one item & offered alternatives & followed my instructions so that my order arrived the same time as another order I placed the same day. They included a free book that has information very useful to me."
"The company really didn't care about my business. Product took nearly a week to ship out. I paid for 2nd day air because I needed it asap! I called and the rep said oh well & hung up. Poor service and lack of caring for customers :(
I've never heard from anyone yet... ummm? I paid a hefty fee for 2nd day air. So much for speedy shipment."
"Zing Bars are not available in health foods stores outside of NYC. Bars are terrific! Priced fairly and delivery was as ordered."
"I bought the Klean kanteen Loop Cap and I love it, I used to have the Sports Cap which leaked a little so I opted for the Loop Cap. The Loop Cap works well and doesn't leak at all. I am very satisfied with this product. "
"I really enjoy the bars! I am a first year Naturopathic medical student and it is hard to find bars that are gluten, soy and dairy free! They are delicious and nutritious which is seriously hard to find these days. Thanks so much and I will definitely be ordering more in the future! (they are great snacks during our 4 hour lectures!)
Emily :)"
"HealthE Goods price is better than local suppliers. Shipping was reasonable quick. Purchase was straight forward."
"Excellent price. Delivery was super fast."
"I was very pleased with my purchase. It was a great price and I got it in the mail way sooner than I expected. I would definitely use them again. "
"I think HealthE Goods does a great job!
I ordered a box of Lypo Spheric Vitamin C, 30 sachets inside. I've gone through a few online vendors and HealthE Goods was the one with the lowest price I could find, including shipping to Malaysia (where I am from).
I was advised that it normally takes 5 - 10 business days to reach, and sure enough it arrived within the advised period - 9 days. The package was intact so I'm very happy.
The person who liaised with me regarding my order, Jatone, was prompt in replying my email. I was unsure when it would arrive and he advised when the package had left USA and was its way to me in Kota Kinabalu.
Overall, a safe, secure and fast shopping experience! I will be re-ordering the same product I recently bought, and purchasing more things from their site! Excellent job, HealthE Goods! "
"My order was small. Only one item. The order was filled the same day, it arrived in just a few days and without any damage. The price was good. I'm
satisfied. What more can you ask?"
"Terrific customer service! This was my first time ordering from this company and I can't begin to describe how helpful they were. I sent a email requesting the measurements for a specific product and received a response promptly with the dimensions. Later after my order shipped I called requesting a tracking number for my purchase as the link that was sent in my confirmation email did not work. I did not reach a live person but a voice recording that said the customer service representative was assiting another customer on the other line. I left a message and within the hour I received a return call with shipment details of my order. Since I had a live person on the line I asked the very polite young lady a few questions about the product I was purchasing. She could not answer all of them but insisted that I allow her a few minutes to contact the manufactuerer and get the correct answers to my questions. Within 5 mintues I received a call back with all the information I needed. They really do care and I would refer HealthE Goods to the world.
Overall : Great products, great prices and great customer service"