"Love shopping at HealthSuperstore.com - Extremely fast shipping and excellent customer service."
"This transaction was so easy and arrived very quickly."
"Well as of today, May 14th 2011, I still have not recieved my product. I have tracked my order and it says it has been delivered. I have check my mailbox and all around my house and it is not here. I am home almost all day and nothing has been brought here. I am very upset about this! I either want my money credited back to my credit card or I want the products I paid for. "
"Order diet package from your site. I was totally surprised to receive the order so soon.
Thank you."
"Your company has been highly professional in your handling of my order. You can count on me being a loyal new customer as long as you continue to carry my preferred product of the Iovate Extreme energy shot at the price you offered it to me. If the price goes up, I would feel inclined to look for a better deal since I purchase this product in large volumes. But as long as you maintain the pricing, you have shown yourself to be worthy of my loyalty. :-)"
"Excellent service, quick shipping, good prices. Recommended."
"I like the variety of products offered and the savings compared to other websites is awesome. I have to say the service was absolutely awesome, will be back again. Thanks, a very happy customer! "
"Ordered 7 items. No initial notification of ship date until I inquired. Store shipped 3 of 7 items with no explanation. 2nd email responded that item was out of stock and processed a partial refund.
Store should have checked stock before selling items. Communication with me, the customer, was poor.
I did receive a prompt refund, however."
"Everything was great, thanks!"
"FANTASTIC!!!!!. Best customer service I have seen in DECADES and ever on a compter type transaction. I am older & this new computer technology can be daunting. Nowadays you hear about & get approached by so many scams re these computer beasts. I placed my order & paid for it via paypal - 1st for me. Then I was informed that it was on back order & the payment had been processed. I went to the website & figured out that they still had the products being listed for sale and since this concerned me.(the pricing was giving me the thoughts this is "Too Good to be True" HOWEVER it was true - YAY). I called the toll free # and KUDOS - I IMMEDIATELY was able to chat with a live operator - - who told me that the product was scheduled to ship in two weeks so they hadn't placed it in back order status on the web. She assured me that I could cancel and get my money back & PayPal notice verified that I had 45 days to reverse the transaction if I needed to so I waited. I began to worry when I didn't hear from them so I called and the pleasant operator told me that it was being shipped that day & that this update had just posted while I was on the phone with her. (Wed 5/4) It had not arrived by Monday and I really needed the product and all the web site said when I went to the order tracking information area was that the order had been processed so I was getting concerned again. I sent an email to them (1am & wasn't going to call at that hour). The next day I was able to see the tracking info and I also got an email providing me with this information. The package arrived on Tues 5/10 and I was impressed with how nicely it was packed. Glass bottles and liquid items can be challenging and they did a super job. I realized I was being overly concerned and that they probably were behind due to Mother's Day weekend and the products being back ordered to them. Everything was handled very well and I would not ever hesitate to order from them again and have & will continue to tell all of my friends about this wonderful company. In today's world to have a company that is good at computer updates AND also be able to be available to have people to people interaction when needed is just tremendously delightful, AND in addition to that they have terrific pricing for quality products. 10 stars plus for them."
"I had very good service with my purchase from HealthSuperstore.com. Delivery was very fast for what I ordered."
"slow service, ordered on a sunday and my ordered wasnt processed for 5 days after i was told it would be shipped after a maxiumum of 2 days and i needed this item for a internation trip. Very dissapointed"
"The website wis user friendly and easy to naviagate to find products. The descriptions of the products are excellent. I have ordered in the past and have found the service great and the prices are fantastic. Keep us the great service and we wish your business much success. Thank you for having these great products available and helping to keep me away from "pharma push
doctors"
Sincerely, Ursula and Tom"
"Pros: great selections (even hard to find lipsticks!), fast order fulfillment and shipping, courteous customer service.
Cons: expensive shipping."
"I received an order confirmation email immediately after placing my order on 4/28 and it was delivered on 4/30. The shipment confirmation email was not sent until 5/2, but considering I received my order within 2 days, I am certainly not complaining. The order to shipment time was an incredible improvement from my last order. I will definitely order from you again."