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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2021-03-07

Sneaky shipping charges

"I'm shown a shipping charge of $0.00 right up until it's time to finalize my order, then presented with shipping costs. Much more polite to inform the purchaser that there will be a charge or offer to estimate based on location."


Verified
5/5

2021-03-07

"Can't complete first order see how fast you ship "


Verified
5/5

2021-03-04

Great Website

"Pleasure dealing with your customer service and website"


Verified
5/5

2021-03-03

Smooth Shopping

"Easy to locate items and check out"


Verified
5/5

2021-03-02

Yay

"Thank you for the easy experience!"


Verified
5/5

2021-03-02

Easy peasy

"Easy to shop and grab what I needed. Check out was fast as well. No website hang-ups! Better price than chewy! Woooo! "


Verified
3/5

2021-03-01

"I don't want to have to use PayPal, I woulve preferred just to use my credit card through the site, but it wouldn't allow me. I like the prices for sure. Much lower than some places. We'll see how the products are!"


Verified
5/5

2021-02-27

Good deal and easy order

"Great price for 2 collars."


Verified
5/5

2021-02-25

Wow. That was easy

"This is my first time and it was fast, easy, free shipping, and excellent price on item I need. Great job. This is now my first choice website for my little one. "


Verified
5/5

2021-02-25

"Fast, Prompt, and filled!"


Verified
5/5

2021-02-25

Fast&Easy

"Tried 2 other sites...one had broken links, the other asked for too much commitment for a one time order.
Your company gives clear information, allows the buyer choices as to level of commitment and makes it all easy and fast.
"


Verified
3/5

2021-02-24

Good price but site needs work

"Good products and prices but the site would not initially take my address. I had to wait until the next day to enter an order. If maintenance is being performed there should be a message stating this."


Verified
1/5

2021-02-24

No delivery, no response, but they took my money

"I purchased over $50 worth of supplies, and was charged. But I never received a notice of order or shipping details. I wrote to HeathyPets twice to investigate and both times, besides an automatic response, was never informed of an answer. I opened a complaint with credit card."

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Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2021-02-21

Curbside Service

"It worked well. The attendant was especially helpful. "


Verified
1/5

2021-02-20

Poor communication and shipping

"I ordered from them, shipping is slow and shows pending. Wrote them an email, they never responded. Wanted to chat, no chat available. This has happened before with this company."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges