"The product I received is exactly what I was looking for however the people in the Healthy Back Store in Lexington were not familiar with it and I had to find it on my own on-line."
"Bought a Theracane worth every cent. Should have made the purchase years ago"
"Shipping was quick and the product is great."
"Order was shipped quickly and accurately."
"The products I purchase have not been delivered."
"Received a confirmation of my order on the spot, but it's been two weeks, an email and two phone calls later and they still cannot find the tracking info on my order. They have my money and I have no merchandise. Not even a tracking number.
Healthy Back will take my inquiry calls, but can't produce the merchandise. I'm out $269. Not good."
"I never got any acknowledgement for shipping. I called to checknand system was down. I asked CSR to make sure shipment would NOT arrive prior to July 7.
It arrived July 2."
"item not received yet THIS IS A VALID COMMENT OR DO I NOT UNDERSTAND ENGLISH?"
"The gentleman who helped me place the order by phone was very helpful. The product arrived very quickly."
"ordered on June 25 still hasn't shipped on 7/3 No word from them of a backorder either until I called. "
"I did not receive an invoice. I received a confirmation without the amount on it. I need to have a copy of the invoice. Please send it immediately,
Joyce Suskind
****@****"
"I actually purchased by two orders. The lumbar support is wonderful, but the tush cush I returned. Returning the product was easy enough by going thru customer service. Be aware there is a rather large return fee."
"I was completely pleased. It was easy to order & the item arrived in a timely manner. Very pleased with the quality of the item, as well."
"I found the descriptions of the different chairs very helpful toward making the right choice for myself and the ordering/delivery process was seamless and free. I can't wait to try my new chair!"
"Car Cush was exactly as advertised. Fit perfectly on auto bucket seat.
Seat is firm but not uncomfortably so. Makes it much easier for my wife to exit the front seat since it raises her a few inches higher as the seat is a bit lower than our previous vehicle."