"Placed my order for 1 (one) fitted sheet on April 18th. And I have not heard from HEALTHY BACK since then. I called and spoke with Customer Service on May 1st. He had no idea when my sheet would be shipping or when I might receive it. He was going to follow up on Monday (that was 2 days ago) and I have yet to hear back from them. Very disappointed in their Customer Service and I haven't even received my order yet. "
"They charged my credit card right away for the purchase. However, its been nearly 2 weeks and I haven't received the item ordered and haven't been contacted by them regarding the status of my order."
"Very satisfied, though delivery slow."
"Staff was very helpful and order was managed as promised."
"It took longer to receive, and I have only gotten 1/2 my order! I don't have the wedge yet"
"Horrible horrible service I ordered this on 4/11 have not received as of 4/24 in spite of numerous phone calls to trace it, they kept saying we will get back to you"
"I waited for 2 weeks to receive my order and finally called to track it down. I was told they'd had a problem with their system and that my order would arrive in a few days. I waited another week and called again. I was told that 3 emails had been sent to me, telling me there was a problem with my credit card. I didn't receive any of them because, as it turns out, they had entered my email address incorrectly. (Why wasn't this an autofill action in their system? I got the first emails telling me my order had been placed.) Anyway, the agent entered my order again, giving me the original "buy one, get one free" offer. I'm hoping it arrives any day now!"
"nothing delivered I cancelled order"
"haVE YET TO RECEIVE MY ORDER!!!!!!!"
"Product satisfied my needs and was delivered promptly."
"It's been 11 days and I still haven't received my order. When I placed the order the confirmation indicated it would be shipped in 1-2 business days. Unlike other online retailers, no email is sent when it is actually shipped and no estimated arrival date is provided."
"I have not received any communication after my purchase. When I called, they said they were having trouble finding the product. They promised to call me right back. I have not heard back. Very disappointing."
"Never received my order after two weeks.Called was out of stock never notified me. called could not find order lee never called back. Called and canceled order next day .Very Dissatisfied"
"I have only received the pillow and nothing else."
"have not received order - going on three weeks. used store link to enquire about status four days ago with no response.
do not know what else to do..."