"Scott Mitchell was quick getting back to me, and very attentive to a request I had made about having part of my order cancelled. Very satisfied! Thanks!!"
"NICE AND EASY, TO USE ON WEB SITE"
"Easy and quick navigation on your website "
"ease of ordering, right pricing, nice selection of inventory"
"I really wanted more items , but the items I did purchase were a few things I thought were very important for me to have. I know for certain that I will return very soon in the near future . "
"No one answers phone or emails "
"Overall, a good experience, but ordering and redeeming coupons was a little difficult on your site.
Looking at an item tended to freeze on the screen and coupons/special codes were difficult to redeem or not recognized by your system.
I'm pleased with what I was offered and looking forward to receiving the items, but I would like to have a smoother, easier to use online experience."
"Pleased that my purchases were as described, "
"good product i need,to upgrade my house"
"Between the time I placed the order, and it arrived on my front porch, less than a week was all the time that had elapsed. This is the fastest shipping I've ever received from any of my catalog purchases. They're good as gold when it comes with customer service!"
"Never know what to expect, or want, when going through the different items. "
"Hard to figure out where to put codes, free shipping amount, etc as a first time shopper."
"I like the quality of these batteries so I'm back to purchase more. I recommend you try them. "
"Product advertised in recent catalog not available for two months !!!!!"
"Awesome deal and great delivery price!!"
A rep from Heartland America, HeartlandRA, has responded:
“I wanted to let you know that we have addressed your concerns. I can confirm that both your emails and phone calls have been answered, and your camera has been fully refunded. Additionally, you do not need to return the item.
We have also processed a partial refund for your Value Club membership as part of our resolution.
If you have any further questions or need additional assistance, please feel free to reach out. We appreciate your patience and understanding, and we’re here to help with anything else you might need.”