"Was disconnected at lease 5 times on the phone line. Had to try at least 5 times to order on line. Never told when to expect delivery of the item I finally was able to order. The listing never said where the item was made or where it was being shipped from.
Martha Jo Jensen
Boise, ID"
"Quick response, got all I ordered. I am well pleased!"
"Retired. Vapor inhaler for respiratory problems. Spine extender for arthritic changes."
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you love our selection and have found great products like the vapor inhaler and spine extender. It's wonderful to know that we can help with your respiratory and arthritic needs, especially at such great prices. Your satisfaction means the world to us, and we can't wait to continue serving you!”
"The items seems well made and selected,,,,, .prices are well affordable even when they never have my right size ."
“Wow, thank you so much for your fantastic review! We’re thrilled to hear that you’re happy with the quality of our items and appreciate our affordable prices. We always strive to provide a great selection, and we’re sorry to hear we didn't have your right size. Your feedback is invaluable, and we hope to continue impressing you in the future!”
"Yet to receive product or any shipping info"
"Ease of ordering, quick customer service reach out to save us some money, fast order confirmation and email updates."
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you found the ordering process easy and that our customer service team could help you save money! It's great to know that you appreciated the quick order confirmation and email updates as well. Your satisfaction means the world to us, and we can't wait to serve you again soon!”
"Always have good quality stuff everything you can imagine that good prices"
“Thank you so much for your amazing review! We're thrilled to hear that you love our products and find great quality at fantastic prices. It excites us to know we can provide you with everything you can imagine! Your support means the world to us!”
"I'm happy. Loved my experience."
“We really appreciate the positive feedback! Thank you from the Heartland America Team!”
"I find most of the things I need as a senior person, canes, Walking sticks, Sitz bath, shower Bars,
,"
“Thank you so much for your wonderful review! We're thrilled to hear that you found exactly what you needed! It's our goal to provide useful products for everyone, especially seniors, to make life easier and more comfortable. Your feedback means a lot to us, and we can't wait to continue serving you with great products in the future!”
"It was a pleasure to shop from home and very easy to find what I wanted"
“Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience shopping from home and found what you were looking for easily. Your feedback means a lot to us, and we're always here to make your shopping experience as enjoyable as possible. Happy shopping!”
"I called numerous times and was not able to talk to someone. I eventually ordered it on-line, which I do not like to do. I hope I did it correctly. "
“I'm sorry to hear about your stressful experience with shopping and the difficulties you faced trying to reach us by phone. We understand how frustrating that can be, and we appreciate your effort in placing your order online despite your reservations. If you have any concerns about your order or need assistance, please don’t hesitate to reach out. We're here to help ensure everything is correct and to make your experience better moving forward. Thank you for your feedback.”
"Could not cancel order in less than 24 hours from the order even though it hadn't shipped yet. Put in an email after discovering my mistake. Still haven't gotten a response to my email today."
"great way to shop and get good deals"
"Everything went well when I called customer service and spoke with Meredith.
She was professional, knowledgeable and friendly, great experience.
Thank you,
Margaret Patrick"
“Wow, thank you so much for your fantastic review, Margaret! We're absolutely thrilled to hear about your great experience with Meredith from our customer service team. It's wonderful to know that she provided you with the professional and friendly help we strive for. We can't wait to serve you again in the future! Your support means the world to us!”
"IT WAS GREAT! NO C.S. TRYING TO ADD OTHER BONUSES BEING OFFERED. LOVE THE SIMPLICITY OF ORDERING PROCESS!"
“Wow! Thank you so much for your amazing review! We're thrilled to hear that you had a GREAT experience with us! It's fantastic that you appreciated the simplicity of our ordering process. We strive to make things as easy as possible for our customers, and your feedback truly motivates us to keep going! We can't wait to serve you again!”
A rep from Heartland America, HeartlandRA, has responded:
“
Thank you for the fantastic review! We're thrilled to hear that you had a positive experience with us and that we hit the bullseye by providing a quick response and delivering all the items you ordered. Customer satisfaction is our top priority, and we're delighted that you are well pleased with your experience. If you ever need anything else or have further feedback, feel free to reach out. We look forward to serving you again in the future!”