"A little confusing since I don't order online very much. But worked through it."
"I placed an order , with out signing up for the savers group. I was shown how it was saving me money to buy the saver, on that order, would actually cost me less money then I already spent on my order."
“Thank you for your feedback! It sounds like the savings from our Value Club Membership caught your attention, and we're glad to hear you noticed the benefits. The membership is designed to provide extra value and savings, which can really make a difference on future purchases. If you have any questions or would like assistance with the membership, feel free to reach out. We're here to help, and we appreciate your business!”
"The order filled and sipped quickly, and Scott Mitchell made certain I got my promotional discount!"
“Thank you for your kind review! We're thrilled to hear that you had a great experience with our service and that your order was filled and shipped quickly. It's wonderful to know that our representative ensured you received your promotional discount as well. If you ever need anything else, feel free to reach out. We appreciate your support and look forward to serving you again!”
"very pleasant setting things up"
“Thank you so much for your fantastic review! We're thrilled to hear that you found the setup process easy and enjoyable. Your satisfaction means the world to us, and we can't wait to continue providing you with great experiences!”
"Easy to order and quick delivery "
“Thank you so much for your fantastic review! We're thrilled to hear you found our ordering process easy and enjoyed quick delivery. Your satisfaction means the world to us, and we can't wait to serve you again!”
"Missed a savings was texted and I joined the membership and even got a $10.0 coupon. "
“Thank you so much for sharing your fantastic experience! We're thrilled to hear that our customer service team was able to assist you and that you found great savings by joining the membership. That $10 coupon is a bonus! We love helping our customers save and enjoy their shopping experience even more. Your support means the world to us!”
"This was my first experience shopping with Heartland America, but it won't be my last. I was very impressed with the process, value, product quality, and delivery. I had no reason to speak with support, so I have no feedback in that regard. Thanks Heartland America!"
"Had no problem finding what I was looking for, your web sight is very well layed out, it is easy to search for things on it."
“Thank you for your feedback! We're delighted to hear that you found our website easy to navigate and that you were able to find what you were looking for without any issues. We strive to create a user-friendly experience, and it’s wonderful to know that our efforts are appreciated. We look forward to serving you again soon!”
"It has been over 30 days and no responce on the backordered items. "
"My order was here even before the due date, will be ordering more knowing it will get here fast"
“Thank you for your amazing review! We're thrilled to hear that your order arrived even before the due date. It’s great to know you’re pleased with the fast delivery, and we look forward to serving you again soon. If you need anything else, feel free to reach out. Thanks for choosing us, and happy shopping!”
"I think the shipping cost was outrageous."
“Thank you for your feedback! We understand that shipping costs can be a concern. I wanted to let you know that we offer an Elite Gold membership, which provides free shipping on every order. This could be a great option for you if you plan to order more in the future. If you have any questions about the membership or need assistance, please feel free to reach out. We appreciate your input and hope to serve you again soon!”
"I ordered a Scots lawn trimmer, some Ruby sliders and a pair of heat resistant gloves. All came in in a very timely fashion. The weed eater will come in handy around the outside of our home, the ruby sliders are protecting our wood floors, and the gloves keep my clutsy wife from burning her hands in the oven. Thank you for the great products at great prices.
Bert-Ret. Lawman"
“Thank you for your thoughtful review! We're glad to hear that your order arrived in a timely manner and that the Scots lawn trimmer, Ruby sliders, and heat-resistant gloves are all proving useful around your home. It’s wonderful to know our products are helping you keep your outdoor space tidy, protect your wood floors, and keep your wife safe while cooking. We appreciate your kind words about our great products and prices. If you ever need anything else, please don’t hesitate to reach out. Happy shopping!
”
"Placing my order online was very convenient. "
“Thank you for your review! We’re delighted to hear that you found placing your order online convenient and that you’re totally satisfied. If you need any assistance or have questions in the future, don’t hesitate to reach out. We appreciate your business and look forward to serving you again!”
"Ordering was simple, but the delivery service stinks. I have ordered twice and still don't even have the products I ordered. Heartland needs to send products via the US Mail rather than FedEx."
"Lots of products for sale!
Easy to shop online!"
“Thank you for your great feedback! We’re thrilled to hear that you find our website easy to shop and enjoy the wide variety of products we offer. We're always working to provide the best possible online shopping experience, and it’s wonderful to know that it’s working for you. If there’s anything else we can do to make your experience even better, don’t hesitate to let us know. Happy shopping, and thank you for choosing Heartland America!
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A rep from Heartland America, HeartlandRA, has responded:
“Thank you for your review! We're glad to hear that you felt comfortable ordering online after learning about us through TCL. We understand that online shopping can be a bit confusing if you don’t do it often, but we’re happy you worked through it. If you ever need assistance with future orders or have any questions, please don’t hesitate to reach out. We're here to help! Thanks again for choosing Heartland America!”